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Level 2

How can I link a vendor credit to a customer payment for their invoice? The vendor is a different company than the customer.

 
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Best answer February 01, 2020

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Moderator

How can I link a vendor credit to a customer payment for their invoice? The vendor is a different company than the customer.

As per Rustler, we're unable to link vendor credit to a customer payment for the invoice, danielle17.

 

I'll send this suggestion to our product developers. We can see how this can be useful in the future.

 

Let me know if you have other concern.

View solution in original post

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Level 15

How can I link a vendor credit to a customer payment for their invoice? The vendor is a different company than the customer.

You can not, QB keeps purchases and sales separate

Why would you?

 

If you got a credit, and want to refund the customer, do so from your bank account or give the customer a customer credit.

Highlighted
Level 2

How can I link a vendor credit to a customer payment for their invoice? The vendor is a different company than the customer.

Perhaps there is a better way? We have a customer who is financing through a vendor of ours. Instead of being paid from the vendor, we received a credit from them. I want the invoice from the customer to show as paid. With no money being transferred, I assumed we would need to link the credit from the vendor to the invoice for the customer?

Highlighted
Moderator

How can I link a vendor credit to a customer payment for their invoice? The vendor is a different company than the customer.

As per Rustler, we're unable to link vendor credit to a customer payment for the invoice, danielle17.

 

I'll send this suggestion to our product developers. We can see how this can be useful in the future.

 

Let me know if you have other concern.

View solution in original post

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