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Hi scooper599,
You can use the Audit Log report to see the recently printed invoices.
In the Printed section, you'll see Printed or Not printed.
Should you need anything else, please let us know. We're happy to help.
I've printed invoices and the "Not printed" did not change to "Printed". It still shows "Not Printed" Is there something I need to do in addition to printing the invoice to get this field to acknowledge the invoice is printed?
Thanks,
Teressa
Hello, @tnjhogan.
Since the Community page is a public forum, I'd recommend contacting our Customer Care Team. A specialist will be able to access your account and launch a formal investigation to further check the root-cause of this concern.
Here’s how to contact us:
Also, you can refer to this article for more detailed information about the support we offer at Intuit and its availability: Support hours and types.
Get back to us here if you have other questions. I'm always here to help.
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