How can I stop the email notices to my contractors requesting W9 info? Some of them supplied the W9 another way but keep getting the Intuit email notice.

Thanks for bringing this to my attention, jmb62008.

I haven't received any reports similar to this issue. Rest assured, I'll send feedback about this to our engineers so we can take a closer look and monitor this on our end to make sure that we apply the necessary fix and avoid this from happening again.

Don't hesitate to let me know if there's anything else I can help you with, I'll have you covered. Thanks for dropping by the Community, wishing you all the best!

This is happening to all my vendors as well and it's really annoying them. The checkbox that I checked to request Quickbooks email them to request W9 info should mention that they must sign up for an account (most of them don't want to). Also you should be able to disable it once I enter the information manually so they don't keep getting email requests and then bothering me about it. Please make it stop!

Hello, @OB3.

Thanks for joining this conversation and for letting us know about this. I'm here to help make sure that this is taken care of.

I'll be sure to pass along your request to stop QuickBooks from sending an email invitation to your contractors for the W9. I also invite you to leave feedback for the Product Engineers and let them know about the changes you'd like to see made.

This can be done directly through your account by clicking the Gear icon in the top right corner, then select Feedback or by going to the following link: QuickBooks Online Feature Requests.

Should you have any follow-up questions or concerns, don't hesitate to post again or leave a comment on this thread. I'm always here to answer them. Take care and have a great rest of the day!

Okay thanks

Hello Roosteranne,

For now, the ability to stop emails sent to contractors about the W9 info isn't possible unless they fulfill the information needed via Email. While it's not available, I'd recommend visiting our QuickBooks Blog website for the latest updates on our products.

I'm adding the link I recommend on this for your reference: https://quickbooks.intuit.com/blog/.

Please know you can always come to the Community for all of your QuickBooks needs. I'm here anytime you need further assistance.

The emails automatically stop after 32 days. So the only option is to wait it out. 

The emails automatically stop after 32 days. So the only option is to wait it out. 

Guess what, the emails automatically stop after 32 days. I wish they had told me that from the beginning... So the only option is to wait it out. 

Hello there, @Roosteranne.

I appreciate you letting us know about your experience, and for sharing your ideas about the email sent to the contractor to fill out their own W-9 details.

This information will help other customers know what to expect when contractors don't sign up for an account through the email invitation. We'll make sure to take note of your suggestion and include this for future QuickBooks Online enhancements.

I've included this article for future reference while working in your account: Help articles for Quickbooks Online.

The Community is always here if you need more assistance with QuickBooks. I'll be delighted to be your guide once again. Wishing you and your business continued success.

Have the same problem. 1 year has passed since a topic starter created this topic and the bug is still not resolved.

Hello there, @9130 3478 6134 8976.

You'll want to delete the email address of your contractor so QuickBooks will stop the email notifications.

Here's how:

1. Go to the Expenses menu in the left panel. 
2. Select the Vendors tab, then click the name of the vendor.
3. Tap the Edit button at the upper right hand. 
4. In the Vendor Information window, delete the email address.
5. Hit Save.

Once you've done, your contractor will no longer receive email notifications from QuickBooks.

For more details about editing contractors information, please see these resources below:

• Update Contractor Information
• Add, edit and inactivate contractors

Please let me know if there's anything else you need or you have additional questions about W-9. I'm always here to lend a hand. All the best.

I am having the same issue after first having a nightmare with the W-9 request function as have many other people here 

https://quickbooks.intuit.com/learn-support/en-us/install/can-intuit-please-fix-the-broken-w-9-reque...

Now, that I've just asked all my contractors to manually supply their W-9s, I have entered them, 

BUT MY CONTRACTORS ARE STILL GETTING EMAIL REQUESTS TO FILL OUT THEIR W-9's FROM QUICKBOOKS BROKEN SYSTEM? WHYYYYYY?  

FIX THIS ! 

IT REFLECTS POORLY ON MY COMPANY THAT THE SOFTWARE I AM USING IS NOT UP TO PAR. FIX THIS AND STOP SPAMMING MY CONTRACTORS

That is hilarious, "most of them don't want to."  Ya, nobody likes to pay taxes, welcome to the U.S.

@OB3 wrote:

This is happening to all my vendors as well and it's really annoying them. The checkbox that I checked to request Quickbooks email them to request W9 info should mention that they must sign up for an account (most of them don't want to). Also you should be able to disable it once I enter the information manually so they don't keep getting email requests and then bothering me about it. Please make it stop!

---

Has this been fixed yet? My contractors/vendors get and email from Quickbooks to fill out a W-9 EVERY TIME I activate them! This is often due to the new billing. Anybody have any idea how to stop this with out deactivating the emails? 

Hi there, Shannon HR.

As of now, this option is still unavailable. I also invite you to leave feedback for the Product Engineers and let them know about the changes you'd like to see made.

This can be done directly through your account by clicking the Gear icon in the top right corner, then selecting Feedback, or by going to the following link: QuickBooks Online Feature Requests.

Please let me know if there's anything else you need or if you have additional questions about W-9.

Is there really no way to mark a contractor as completed when we have entered the information manually from the W9? It should not say "W9 missing" or "W9 requested" any longer after the tax ID and contact information is complete! I tried 'finish setup and pay' but it does nothing to update this erroneous status.

This thread is coming up on 5 years yet still no resolution by Intuit? Is there really no way to remove the erroneous 'W9 Missing' and 'W9 Requested' from a contractor who provided a paper W9 so we entered the information manually? After the information for the W9 is complete in a contractor profile, the status should update. What is the status of this problem?

 I understand the importance of this feature to your business, @LK Books. 

The Community space is always available to provide updates and resolutions. However, in matters like this, I recommend contacting our support team. This way, they can provide you with the necessary details about this. 

To contact us, we can: 

1. Go to the Help icon, then select the Search tab. 
2. Choose Contact Us. 
3. Enter a brief description of your situation in the What can we help you with? area. 
4. Click Continue, then choose Chat or Callback. 

Check out their support hours to determine availability. 

For future reference in filing for your 1099, check out this article: Create and file 1099s with QuickBooks Online. 

 If you've got questions about managing your contractors on QuickBooks Online, hit the Reply button. Keep safe!