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manager@haramaip
Level 1

How can I turn off Smart Suggestions for invoices?

I'm getting recommendations to create my first invoice on every single page of QBO. I am not sending invoices and I don't plan to.

How can I turn off these intrusive and annoying suggestions?
I've already gone through the suggested set-up steps and have looked through every menu and settings pane.

This similar discussion (https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/is-there-a-way-to-turn-off-...) from 2.5 years ago doesn't appear to be relevant anymore (there is no Smart Suggestion button on the Invoice settings page).
2 Comments 2
Kurt_M
Moderator

How can I turn off Smart Suggestions for invoices?

It's a pleasure to have you here today.

 

I understand that you don't need the Invoice suggestion pop-ups inside your company and that these may be an obstacle when trying to accomplish tasks inside QuickBooks Online (QBO). For now, you can click the X or No, thanks button inside the Invoice page to prevent the pop-up from appearing again. 

 

I'd also recommend sending a feature request to our Product Development Team. This way, they'll see the recommendation and consider it for future program updates. Here's how:

 

  1. Access your QuickBooks Online company.
  2. On the top right-corner, click the Gear icon.
  3. Below the Profile column, select Send Feedback.
  4. Enter a brief description of your feature request.
  5. Once you're ready, press Send.

 

You can also send it by visiting this page and entering them through this link: QuickBooks Online Feature Requests.

 

I'll be adding this link so you can track the status of your request and get the latest updates from our development team. QuickBooks Online Customer Feedback.

 

Feel free to let me know if you need help accomplishing tasks inside QuickBooks. I'll be here, ready to assist you once again. Take care!

manager@haramaip
Level 1

How can I turn off Smart Suggestions for invoices?

> "For now, you can click the X or No, thanks button inside the Invoice page to prevent the pop-up from appearing again."

 

I've done this countless times. It still appears every time I open Chart of Accounts, Invoicing, Banking, Expenses, Reports, and many other menu pages.

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