I've been reading posts about this that are 3 years old when your team said the "engineers" are working on this feature. That doesn't bode well since it's still an issue. Come on. It's really not that big of a feature to add. Not to mention, I've been on the phone with support several times and they've told me you have dropped support of the mobile app, which is a huge disappointment. Also, there seems to be a current bug with estimates–I can't even send those right now. All in all, really disappointed with Quickbooks.

So the official answer to a 3-year-old thread that still hasn't been rectified is "This is how to officially submit a request"?  I used to be tied to QBO, but DEFINITELY looking at alternatives with better features (and much more affordable)!

I'm with you. On every front, from performance, new features, back end, and support. it's all below other software. I've been tied to this program for too long. Every time I use this garbage, I also search for an alternative. There are some promising options.

If they would actually work on the features that others provide like adding proposals/estimates approvals with deposit payments, Passing card fees at payment, and estimates vs actual. 

If you would be so kind as to enlighten the rest of us still waiting on quickbooks online, what are those promising options we should be looking at?

^_^

Has this feature been improved? 

"The ability to set up a credit card processing fee to be a percentage of the subtotal and automatically list it on all invoices and estimate hasn't been made available in QuickBooks Online. We are aware of how this would be a bonus to your business transactions. "

Thanks for joining this conversation, Kristy.

Allow me to jump in and help ensure this is taken care of for you.

Currently, we haven't received any updates regarding this feature request yet. A few feedback has been submitted to our product engineers already. I encourage you to send feedback as well. This way, they can consider adding it in the future updates.

Here's how to submit feedback:

1. In QuickBooks Online (QBO), select the Gear icon at the top, then Feedback.
2. Enter your comments or product suggestions. Then click Next to submit feedback.

You can track feature requests through the QuickBooks Online Feature Requests website.

To learn more about managing credit card processing fees in QBO, consider checking out these articles for future reference:

• What are the fees for QuickBooks Payments?
• Take and process payments with QuickBooks Payments.

Please post again or leave a comment in this thread if you have more questions about this or anything else. I'm more than willing to help. Stay safe.

In the amount of time each of these moderators have wasted with their copy and paste responses, an engineer could have been born, grown-up, learned to code, got a job working for Intuit, got three promotions… Added the two lines of code necessary to complete this feature, and made it live.
This is the biggest insult and slap in our face way they handle feature requests.

GET YOUR $H1T TOGETHER QUICKBOOKS!!

Zapier is too expensive for this 1 feature. 

@bbmhayes 

If you are running a B2B company, use a 3rd party processor for free to integrate with QB.

Hey! I've not too much idea but Can I record Processing Fee as an other Income via Journal entry?

If I don't want to add a line item in my Invoice.
Actually I have to record a fee separately due to my software limitation. If I've a Invoice of $100 and I push payment $100 and want to push a fee $4.00 separately instead of one payment 104 (payment + Fee)?

Please guide me in the right way.

Hey! I'm just trying to record a fee separately.  Can I record Processing Fee as an other Income via Journal entry?

If I don't want to add a line item in my Invoice.
Actually I have to record a fee separately due to my software limitation. If I've a Invoice of $100 and I push payment $100 and want to push a fee $4.00 separately instead of one payment 104 (payment + Fee)?

Please guide me in the right way.

Since I saw you posted twice, @Brilliant16, let me route you to my colleague's answer where she addressed your concerns in QuickBooks Online. 

Please refer to this link: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/re-can-i-charge-the-process...

Thank you for sharing your thoughts and query here in the Community. 

I see that your message is old, but thought it worth responding that the equation to figure that out would be your invoice amount divided by 0.97. That would give you the total you need so that after the 3% fee you end up exactly where you need to be. For example $1000 multiplied by 0.03 is $30 which is incorrect, however $1000 divided by 0.97 is $1030.9278... You can then subtract the original invoice amount to figure out exactly what to add as a new line item for CC Processing. 

@AbroadWorks .  Mahalo for your input, however, that doesn't work.  Intuit charges a flat rate [say $0.25 per transaction] plus 3.5% on the whole amount coming in.  When I add the line item for the fee percentage, it has to cover the transaction, the taxes, the flat rate, plus NOW the fee percentage that I will be recouping (they add their percentage for those incoming $).  That is why for 3.5%, It is necessary to charge 3.75% so there are no "out of pocket" costs.  It would be lovely if Intuit started charging the customer directly, and the fees [whether ACH or card fees] would be deducted at the time of payment, not recouped from the vendor, so that we can bill cleanly without these work arounds.   

How are managing your accounting for this on the back end? All the credit card fees you have collected will look like taxes that need to be paid, and your charges from QB are still going to show as full amounts that you have paid them. Just wondering how to check and balance this situation.

Thank you, however, your answer seems to be little vague. Can you please explain in step by step. Thank You

Thanks and please tell us step by step process. Thank You.

Aloha,

I am not sure how you are setting up your books to record the fees..... but I created a line item called "Merchant Processing Fees" that I can add to an invoice, and it is linked to an expense account... the same one that I set up previously to use for all of QB fees that they charge through Merchant Services.  Theoretically the credit card payment fee from the client and the merchant service fee would "wash" each other out, and my P&L would show a $0 balance on that expense account [601-01 QB Merchant Fees].   We do absorb the $3.00 flat ACH fee, but the card percentage on a $30K payment would be hard to absorb.   Taxes accumulate in a liability account because we are holding them as a tax liability.  Hope this helps.

1) Create an "Item" in QB .... call it "QB Merchant Fees"

2) Link the item when you create it to whichever Account you want it to report to.

3) Create an invoice and put in "QB Merchant Fee" as a line item on the invoice.  

Note:  It is NOT perfect,  they will charge the 3.5% on EVERYTHING, even the 3.5% fee you put on your line item!!!  So your math must be as follows:        e.g.  My total invoice with tax =  $45.03

• Invoice total $45.03 x 3.5% = $1.58      
• $45.03 + $1.58 = $46.61 
• $46.61 * 3.5% = $1.63    +  add .30 cents flat fee     = $1.93    which is what QB will charge as my fee

This is why I charge 3.75%, and add the .30 cents flat to my line item.

so our options are pay for a third party app to include the CC fees or eat the loss every time we add the 3% to the transaction and then the fee calculates off of that total instead of the actual charge....  seems like for the amount every one pays to use quickbooks as a service there should be someone looking into the issue quicker than this....

It's not solved. Your solution is knowing that they ARE going to use a credit card. People on this thread need that option based on their choice. I can't add the fee and then they pay with a check.  Nice try but that's not the answer.

Aloha this is NOT what we are asking for. Adding a line item for that fee doesn't address the issue of NOT knowing what the customer will do. IF they pick credit card charge the fee IF they choose to pay with a check don't charge the fee.

Nice try but not the solution we are looking for. 

Upvote and agree.  This has been an UNRESOLVED issue since the original post in 2020.  Covid didn't take that long...