How do I create adjusting journal entries in QB online

Hi @chris59.

Welcome to the Community. I'll be happy to explain how to adjust a journal entry in QB Online. 

You can easily reverse a journal entry you want to correct or update, or you can delete a journal entry that was created in error.

Reverse a journal entry:

If you need to correct or properly allocate a transaction between two accounting periods, or correct a mistake without deleting the original entry, you can reverse the journal entry.

1. Select the Gear icon on the Toolbar.

2. Under Your Company, select Chart of Accounts.

3. Locate the appropriate account for the transaction.

4. From the Action column, select View Register (or Account History).

5. Select the journal entry and select Edit.
6. In the transaction window, select Reverse.
   When you reverse the journal entry, a new entry is created with the original Entry no.followed by an R, dated the first day of the month following the original transaction, and the original transaction's Debit and Credit amounts reversed.
   All other information, such as the Account, Name, and Description for each distribution line, remains the same as in the original transaction.

7. Select Save and close or Save and new.

Delete a journal entry:

If the journal entry was created by mistake, follow these steps to permanently delete the entry:

1. Select the Gear icon on the Toolbar.

2. Under Your Company, select Chart of Accounts.

3. Locate the appropriate account for the transaction.

4. From the Action column, select View Register (or Account History).

5. Select the journal entry and select Delete.

6. Select Yes to confirm that you want to delete the transaction.

For more information on adjusting Journal Entries, click here.

If you have any other questions, please don't hesitate to reach out.

You will need QuickBooks Online Accountant version to write adjusting journal entries type for clients' in QBO.

Here's more info related to this topic:

Make and view adjusting journal entries
https://community.intuit.com/articles/1769605-make-and-view-adjusting-journal-entries

If you have QBO subscription (non-Accountant version), you will have Journal Entry form only, not Journal Entry form with "Adjust Journal Entry" checkbox like this screenshot.

Is there a way to switch over to the Accountant Version for QBO without losing everything I've entered?

Hi mjc19!

The Accountant version is different from the regular versions. For this reason, you're unable to switch to it.

If you'd like, you can invite an accountant with a QuickBooks Online Accountant subscription to do adjusting entries. Just click on My Accountant on the left-hand side of the Dashboard to invite one. If you don't know one, you can find an accountant near you.

You can always go back to this thread if you have other questions in mind. Stay safe!

So to understand this better, I have to find an accountant with a Quickbooks Online subscription to make adjusting entries for me? I am not able to use the accountant I have had for years and simply enter the adjusting entries they have written for me? Or let them log in to my account and do this? 

This, in addition to many other features not allowed in QBO version make it impossible to use QBO as a viable accounting resource for my small business.  Is this a feature that will be added in the next month?

Hello, dv_trucking6531.

I'm here to clarify the availability of the adjusting journal entries for regular QuickBooks Online users. 

Yes, that's correct. Just like what vpcontroller said, only the users added as an accountant (with QuickBooks Online Accountant subscription) can make the adjusting entries. You can adjust your account balances with regular journal entries. However, the adjustments might not reflect properly on your reports (normal journal entries are tagged as regular records). 

You can check out this article to learn more about adjusting journal entries: Enter adjusting journal entries in QuickBooks Online Accountant.

We don't have an exact time frame on when the adjusting entry feature will be released for non-accountant users. Our developers might be working on making this function available for all.  

In the meantime, you can tune in for updates in our QuickBooks Blog. Look for "What's new in QBO" articles to see the updates and release notes. 

If you need help managing your books, running reports, or managing your sales and expenses, you can read our articles for guides and details. Click here to go to our QuickBooks Online general help page. 

Our developers are working hard to improve the product. If you have other concerns regarding QuickBooks Online's features, please let me know. I'm willing to listen. 

@dv_trucking6531 

You may utilize TP to import the adjustment

https:// transactionpro.grsm.io/qbo

The template should be like this

Is this feature still somewhere in the development lifecycle?  I have zero need for an external accountant to make adjusting journal entries and seeing my financial statements with transactions that are not attributed to the correct period is making me twitchy.

@cabeebe100 

Utilize a 3rd party app as I mentioned earlier. Otherwise, create a QBO Accountant account for yourself.

This is why QBO drives accountants nuts.  How do I make myself the account if I'm not an outside accountant?  In other words I'm the company controller. I'm the admin on the account as well as the accountant.  QBO for the strangest reason doesn't give me, the Admin & Accountant, the same access as the outside accountant?

Thanks for joining us here, @jtaylorcombocurve.

I'll make sure you're able to sign in as the admin and at the same time the accountant. If you're an accountant, you must be the primary admin of your firm. The primary admin is the main user who has access to every part of the QuickBooks account. 

To change to the primary admin's role in a client's a account:

1. Sign in as the current primary admin.
2. Go to Gear, and then choose Manage Users.
3. Find the user you want to make the primary admin.
4. In the Role column, make sure they are listed as the Admin. If they're not, press Edit to change their role to admin.
5. Tap the arrow in the Action section. Then, select Make primary admin.
6. Enter the verification code and then Continue.
7. Click the Make primary admin again to confirm the change.
8. Sign out of QuickBooks.

Refer to this guide for details: Change the primary admin user in QuickBooks Online.

With the above steps, you're able to manage all users and other admin tasks on the account.

Here's a link that contains topics and articles to help you manage your QuickBooks account and much more: Your QuickBooks account.

Please don't hesitate to reply to me anytime if you have follow-up questions or concerns with account roles or user roles. I'm more than happy to answer them for you. Take care and have wonderful day ahead.

I have students who are in a class and have two students who have QB Online Plus and are unable to make adjusting entries.  The text states they should be able to do so, but they are not.  They are in the Accountant mode of QB Online Plus.  Can you please help?

Thanks for joining this thread, kasneary.

Either Business or Accountant view/mode, the option to create an adjusting journal entry (JE) is unavailable in QuickBooks Online Plus. 

This feature is only available in the QuickBooks Online Accountant version. See the sample screenshot below.

As a workaround, I'd suggest adjusting your entries using the regular JE form. 

We can go through this article to know more about how adjusting journal entry works: Make adjusting journal entries in QuickBooks Online Accountant. You might consider upgrading your QuickBooks Online plan.

Additionally, we can read through this article: Enter an adjusting entry for a reconciliation in QuickBooks Online. We can find tips on how we can ensure the accuracy of our financial records in QuickBooks.

Should you have any other journal entry questions, please let me know. I'd be happy to provide additional assistance, kasneary. Have a good one.