We cannot remove old A/R data and customer info data, smitjh. Not to worry, I've got a workaround for you.
You can clear the data one at a time by running the Accounts & Receivable report. Once you have selected a transaction, you can open the original entries and click Delete. Note that this process is irreversible.
![1.png 1.png](https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/95930i68D1F319D9CF0C4D/image-size/large?v=v2&px=999)
![3.png 3.png](https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/95929i95342246212A71A7/image-size/large?v=v2&px=999)
Please be aware that we are unable to delete customer information or listings. We can only make them inactive and create a new profile for the new data.
![2.png 2.png](https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/95931iA83019F4C06E9932/image-size/large?v=v2&px=999)
Here are some articles for the complete information on editing or merging customers and how the A/R process works:
I've added these resources to guide you in exploring reports and settling balances:
Feel free to keep me posted on your progress with emptying A/R or if you need anything else with managing customers. I'm determined to help you succeed. Keep safe always.