I appreciate you taking the time to set up time tracking in your QuickBooks Online account, Jusleen. Allow me to assist you further and ensure that you'll be able to let your contractors track their time.

To start with, please know that time tracking is only available to QBO Essentials, Plus, and Advanced versions.

If you're using one of these versions, follow these steps:

1. Go to the Gear icon then select Manage users.
2. Select Add user then fill in other necessary information.
3. In the Roles section, select Time track only.
4. When ready, click Send invitation.

By doing this, it allows your contractors to track time for themselves.

Additionally, I've added this article for you to check if you and learn how to use basic time tracking in QuickBooks Online: How to use basic time tracking in QuickBooks Online.

Feel free to reply to this thread any additional assistance needed managing your QuickBooks Time. Keep safe. 

Thank you. When I try to add user, I receive the following message:

Great news! You have a QuickBooks Time subscription

When I go to Time and click on Invite Team, the contractor does not show up. I was able to add employees this way but I believe there is a setting somewhere per the link in my original post to enable Show Contractors, and I cannot find this anywhere. 

Thank you. When I add via manage users, I receive the following message:

Great news! You have a QuickBooks Time subscription
Invite your team from Time so they can track time easier with the app.

I was able to add employees this way, but I believe there is a setting to enable to show contractors which I cannot find (per the instruction in the link in the original post). How can I enable contractors to use time tracking? 

I'm here to help you show up and enable contractors to use time tracking, Jusleen.

To enable contractors to use time-tracking, they are to be invited to QuickBooks Time so they can set up and use their QuickBooks Time accounts, and at the same time, they will appear on your list.

There are several options on how you can add your team members or contractors. Since you've already added them, you can invite them so they'll be able to use QuickBooks Time and track time. To invite multiple team members at once, follow the steps below:

1. In QuickBooks Time, go to My Team.
2. Select Add team members, then Send invitations.
   • A list of team members who have not yet been invited or who have not yet accepted an invitation, displays. Only team members with an email address or mobile number on file can be invited.
3. All team members with an email address or mobile number on file will be selected automatically. Deselect individual team members you don't want to invite, or select Deselect all and individually select those you do want to invite.
4. Under Email / Text, select Send an email invitation, or Send a text message invitation. If there’s a mobile number on file, a text message is the default invitation.
5. Select Invite [#] Team members.

Once your contractor receives the invitation, they'll have to create a new Intuit account or use one they already have to sign in, and will be taken to their QuickBooks Time account. To give you more information on the process, go through this article for more details: Add and Manage Team Members For QuickBooks Time.

Furthermore, you can check out the available reports that you use for QuickBooks Time, I've added this article for more information: Learn About QuickBooks Time Reports.

You can always let me know if there's anything else that you need help with time tracking. Remember, we're here to get you covered. Have a great day ahead!

When you get to the place where you select team member, only employees are listed; not contractors. I cannot disable quickbooks time to follow the other instructions to add a user as a time tracker only. Neither set of directions is working. 

Thanks for joining the thread, TW05. Allow me to share a few more information about contractors. 

When you go to to the  Time team tab in the Time menu, you'll see the the Add team members button to add contractors. See the screenshot below:

Since this is not the case and QuickBooks Time is already enabled, I suggest contacting our QuickBooks Online Payroll Support team to help you check, and navigate this feature for you. With their advanced tools, they can do a screen-share to help investigate the issue.

Here's how:

1. Sign in to your QuickBooks Online company.
2. Go to Help (?).
3. Select Contact Us.
4. Enter your concern, then select Let's talk.
5. Choose a way to connect with us:

• Start a chat with a support expert.
• Get a callback from the next available expert.

Please check our support hours for more details.

Furthermore, this article can help you effectively navigate, track, and manage your team members' timesheets in QuickBooks Online: Track and manage time in QuickBooks Online.

Please let us know if you need more help with QuickBooks Online and setting up time. We're always here to help. More power and take care.

Hello! I had this same question, and QBO Customer service was able to help me right away! In Quickbooks Time, go "Quickbooks Payroll" in the top right corner > click Preferences > check the "Import contractors as team members > X out of there > click on "Quickbooks Payroll" again > click "Import" > once that is done importing, go to "My Team" on the side > all of your employees AND contractors should be there now! > simply click on the contractor and send them an invite to allow them to track their time. Hope this helps someone  

Hello there, accountingonu.

Thank you for helping the other users here in the Community. Please know that the steps you've provided are highly appreciated. We're always here whenever you need anything regarding any QuickBooks-related concern.

Feel free to tag us if you have further information or inquiries. Have a great day!