How do I quit QuickBooks I can’t get no help y’all are stealing money from me made me bounce checks

Hello there, 5280 Construction.    

            
I can answer any questions you may have about QuickBooks. To get me on the same page, I need more details about the issue.

Are you referring to funds on hold for customer payment? May I know if you’re using the online bill pay or the payments feature? Any details you can provide ensures a timely solution.

Feel free to click the Reply button to add a comment. I’m looking forward to working with you again. Have a good one.

I AM USING QUICKBOOKS ONLINE AND MY CUSTOMERS ARE PAYING ONLINE. I DONT SEE HOW IT IS THERE BUISNESS ABOUT THE QUESTION THEY ARE ASKING ME LIKE MY PHONE BILL AND UITILITES. HOW IS THAT QUICKBOOKS BUISNESS? I PAY FOR THERE SERVICES NOT FOR THEM TO BE IN MY BUISNESS LIKE THIS.  I WANT MY MONEY AND NEED IT AND THERE NOT RELEASING IT. 

Hello, BRUEMY101. 

I understand how it feels when the system holds your funds when you needed them the most for your business. However, At Intuit, it is always our top priority to ensure our customer's account is secured with us.   

When the funds are on hold, don't worry. It means we need to review the payment to ensure everything is alright. 

You can reach out to our customer team for further assistance. They have extra tools to pull up your account securely and check the possible reasons for the funds being withheld. For the support's contact information, you can open this link: QuickBooks Online with Payments & Merchant Service Center Support.
  

Additionally, To learn more about the potential reasons why funds are being on hold, you can also check out these articles: 

• Understanding Payment Holds
• Managing and Avoiding Payment Holds
• Why are my funds on hold?

While we're reviewing the payment, your patient is important with us. Please drop by to the Community again if you received any update regarding with your withheld funds. Take care!

I cancelled 2 months ago and they are still trying to take money out of my account.

is there no way to cancel this account?

what a horror.

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I'd be pleased to point you in the right direction who can assist you with verifying your canceled subscription as well as the charge in QuickBooks Online, 146025874.

Since billing issues require confidential information such as card numbers, I recommend getting in touch with our QuickBooks Support. They can verify if the account is fully canceled and check what the charge was for.

From there, one of our phone support will work on creating case documentation and process a refund if necessary. Once done, you'll receive an email about the status of your concern. To ensure we address your concern on time, check out our support hours. Here's how to get in touch or chat with us:

1. Click the Help (?) icon.

2. Choose Contact Us.

3. Enter a  brief description of your situation in the What can we help you with? area, then click Let's talk.

4. You'll be presented with a few options for connecting with Intuit. Select Get a call.

I recommend visiting this link: How do I request a refund for my QuickBooks product?. It provides details about the timeline for the refund as well as requesting a refund for shipping.

Kindly post an update here on how it goes. I want to make sure this is resolved. If you have any other concerns, please let me know. I'll be more than willing to lend you a hand. Have a good one.