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Hello there, Cam-Int.
I understand the importance of using your email domain when sending invoices in QuickBooks Online (QBO). However, we can only use Gmail for now in the program.
We understand your need for functionality and would love to hear your thoughts about your experience by sending us feedback on your QuickBooks Online company. It enables our product developers to consider adding it in the future.
Here's how:
Additionally, please visit our Firm of the Future page periodically to stay updated with the news and updates.
I'm also adding this resource to help personalize and add specific info to your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online. This way, you'll have attractive, professional-looking customer forms.
Keep me posted if you have additional questions about invoices. I'll be around to help you again. Take care!
Just migrated my company emails from google workspace to Office 365. Now I can not send invoices in quickbooks online. I had no idea this would be a problem. This is crazy.
This is not an acceptable situation.
This is not an acceptable situation in 2024. It was not acceptable in 2014!
Another standard template reply from QB, really poor!
This thread is over 3 years old and still no product development especially as your competitors have the feature baked in the product.
When will a member of the Senior Leadership team start reading customers requests and actually act on them?
and yes I have completed a Feedback form, many times!!
from a very frustrated customer.
I’ve been fighting this crap for over a year. I’ve changed all the email addresses under the business, QuickBooks, merchant accounts, personal info… it still populates a Gmail email when sending invoices and estimates. It’s so frustrating.
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