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azwtexas-gmail-c
Level 1

How to delete customer from customers list if there is duplication of names.

If double name of the same customer is by mistakenly made .
Then how to delete one?
2 Comments 2
jecalderon
Level 5

How to delete customer from customers list if there is duplication of names.

I may be mistaken , but there is no way to delete a customer entree. You can just make it inactive  customer.  This is specially true if you have run any transaction or journal.

 

 

GlinetteC
Moderator

How to delete customer from customers list if there is duplication of names.

Deleting a customer isn't an option, azwtexas-gmail-c.

 

However, you can make a duplicate customer inactive in QuickBooks Online. I've got the steps on how to accomplish it:

 

  1. Go to the Sales menu and select Customers.
  2. Locate the customer and click on the drop-down menu under the Action column.
  3. Select Make inactive.

 

You can also check these articles for additional references about managing customers in QBO:

 

 

If you have additional concerns, you're always welcome to post them anytime here and we are always ready to help.

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