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Hi there, @ds4725. I'm here to help you disable ads while working on your QuickBooks Online (QBO) account.
The ads you see are designed to enhance your QBO experience by suggesting useful guides and products. However, the ability to stop these pop-up ads is currently unavailable.
Furthermore, you can dismiss the ads by clicking the X icon or the No, thanks! button. By doing this, the ads will stop showing up and ensure that your saved preferences are stored, providing a more seamless browsing experience.
In the meantime, you can consider enabling your browser's ad blocker. Here’s how you can do it:
After you’ve done this, refresh your QBO account to apply this settings.
For more information and instructions on managing ads, you can read this helpful article: Control the ads you see when you see them.
Additionally, you can check out this article since it contains videos that can help you when working with your QBO: Learn about QuickBooks Online with how-to videos.
If you have any other concerns regarding ads in QBO, feel free to reach out in this forum. I'm always here to help.
These ads are so annoying. Most ads say " explore or later" there is not an option to say NO!!!!!!!
It is ridiclous that we pay for the product, but we can not stop these ads. I have over 18 accounts
on my QB ledger,,,,and I have to see them every time I change stores. Just so you know, Editing and preferences DOES NOT WORK, and going out of QB and signing back in DOES NOT WORK. Please give us an option to make this stop
Hello, @TBouchard. Thanks for reaching out and sharing your concerns about the ads in QuickBooks Online (QBO). I understand how distracting ads can be, especially when you're using the platform for your business needs.
Your input is invaluable, and I want to assure you that we're continuously working to improve the user experience. Currently, there is no option to completely disable ads on the platform.
That said, I encourage you to share your feedback to help enhance your experience with us. This will go directly to our product development team for careful review and potential consideration.
Here's how to send it:
Additionally, you can visit our support page to find help articles, discussions with other users, video tutorials, and more resources.
I’m here to assist you with any other questions or issues you may have. My goal is to ensure your experience with QuickBooks is as smooth as possible. Take care.
Intuit Support, please address this issue with a suggestion tracking ticket, for users to follow.
When a child keeps asking you the same question repeatedly, you educate them, but when your paying customers keep getting nagged, by the same question repeatedly, they give you some grace/time to resolve it.
After that they leave. Thank you for pushing this up the ladder. If the software asks the client a question, act on it, not pause for a few screens, and nag again. Thank you!
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