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CS20
Level 1

I enter a "Note" on an inventory item, and Save it, but then it is not viewable or findable. Why?

 
Solved
Best answer January 06, 2020

Best Answers
JoesemM
Moderator

I enter a "Note" on an inventory item, and Save it, but then it is not viewable or findable. Why?

Hi there, @CS20.

 

I'm here to share information about saving an inventory item in QuickBooks Desktop (QBDT) Enterprise.

 

When you save notes to an item, it will automatically save to the Notes section on the Inventory Center. Here’s how to check the item notes:
 

  1. Go to the Inventory menu at the top.
  2. Select Inventory Center.
  3. Choose the inventory item.
  4. Click the Notes section at the bottom and the notes will appear.

I've provided a screenshot for reference:

233.pngWith regards to showing the item notes when editing the item on the Item list is unavailable. I'll feedback this to our Product Engineer to let them know about these ideas so they can put it into consideration for future product updates.

 

You can check our QuickBooks Blog to know the recent news and updates about QBDT Enterprise.

 

If you have further questions, please let me know. I'll be happy to help.  Have a good one.

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11 Comments 11
JoesemM
Moderator

I enter a "Note" on an inventory item, and Save it, but then it is not viewable or findable. Why?

Hi there, @CS20.

 

I'm here to share information about saving an inventory item in QuickBooks Desktop (QBDT) Enterprise.

 

When you save notes to an item, it will automatically save to the Notes section on the Inventory Center. Here’s how to check the item notes:
 

  1. Go to the Inventory menu at the top.
  2. Select Inventory Center.
  3. Choose the inventory item.
  4. Click the Notes section at the bottom and the notes will appear.

I've provided a screenshot for reference:

233.pngWith regards to showing the item notes when editing the item on the Item list is unavailable. I'll feedback this to our Product Engineer to let them know about these ideas so they can put it into consideration for future product updates.

 

You can check our QuickBooks Blog to know the recent news and updates about QBDT Enterprise.

 

If you have further questions, please let me know. I'll be happy to help.  Have a good one.

CS20
Level 1

I enter a "Note" on an inventory item, and Save it, but then it is not viewable or findable. Why?

Thank you, perfect answer. and thanks for passing along to developers; Notes should be viewable similarly in different parts of the application (centers).

Grinch
Level 1

I enter a "Note" on an inventory item, and Save it, but then it is not viewable or findable. Why?

I found this thread as a result of my notes disappearing from the inventory item editor, after upgrading from Premier 2012 to Premier 2020. It looks like 7 months have passed without the suggested changes being made. If the Notes are no longer going to be made visible in the editor, how about at least adding a flag icon of sorts on or near the New Note button, similar to how the Attach File button appears in the Create Sales Order screen? Then one would at least know whether there are existing note(s) for the item.

Glenn7401
Level 1

I enter a "Note" on an inventory item, and Save it, but then it is not viewable or findable. Why?

These people are so stupid for the way they changed the note on an inventory item. Whoever changed this should be fired !!!!

Diane628
Level 2

I enter a "Note" on an inventory item, and Save it, but then it is not viewable or findable. Why?

Hello

I too was looking for the item notes;  I found it thru the inventory center.

Is there a link that can be added on the edit item window to view the notes after entering the notes

WellsOffice
Level 2

I enter a "Note" on an inventory item, and Save it, but then it is not viewable or findable. Why?

What is the point of entering a note if users can't see them?  Our inventory system is completely messed up.  Therefore, we were using the notes area to datestamp and note when a correction to an item/pricing was made so we knew it was updated and correct...I put a lot of work into some of these only to find the notes don't stick - ridiculous, what is the point of the note??  

TraceyCh
Level 1

I enter a "Note" on an inventory item, and Save it, but then it is not viewable or findable. Why?

Thank you for this information. I, too, couldn't find it: it would be very useful if we could add a column in the item list. thank you.

HMCarley
Level 2

I enter a "Note" on an inventory item, and Save it, but then it is not viewable or findable. Why?

I am having the same issue with QB Desktop Pro Plus 2023.  When NOTES are entered and saved for an Item (inventory or non-inventory) it disappears.  We have to go back to check to see if it's saved and almost 100% of the time reenter it before it's saved.  A huge WASTE OF TIME and totally inefficient!

HMCarley
Level 2

I enter a "Note" on an inventory item, and Save it, but then it is not viewable or findable. Why?

The same thing is happening in QB Desktop Pro Plus 2023.  If you enter notes BEFORE you update any data fields for an item, the notes save.  If you update data fields first then add you notes and save, the notes are NOT there upon return and have to be re-entered.  It SHOULD NOT MATTER in what order data for an item is updated and saved.  Figuring this out has been a HUGE inefficient waste of time.  Intuit needs to fix this!!!

SarahannC
Moderator

I enter a "Note" on an inventory item, and Save it, but then it is not viewable or findable. Why?

Hello there, HMCarley.

I can see how challenging re-entering the notes and make them show in the system. I hear your sentiments and got your point on how important to fix it.

 

We can follow the steps below to send your suggestion to our product engineers. You can input a few details that make them aware of the other features you're looking for. Here's how:

 

  1. Go to the Help menu in your company file.
  2. Select Send Feedback Online and choose Product Suggestion.
  3. Click the Type of Feedback drop-down arrow and select Product Suggestion.
  4. You can then add brief information in the box.
  5. Enter your name and e-mail address.
  6. Then, click the Send Feedback button.

 

Also, you may consider checking the articles below for additional guide about inventory in QuickBooks Desktop:

 

 

If you have suggestions or other feedback to share, feel free to post them. We'll take them as an opportunity to improve QuickBooks. Keep safe.

Denray
Level 1

I enter a "Note" on an inventory item, and Save it, but then it is not viewable or findable. Why?

 
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