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chet_s_rao-yahoo
Level 2

I have 2 mysterious $1 withdrawals from my quickbooks checking. I haven't used quickbooks checking for over a year. How do I resolve this? Thank you

 
5 Comments 5
MadelynC
Moderator

I have 2 mysterious $1 withdrawals from my quickbooks checking. I haven't used quickbooks checking for over a year. How do I resolve this? Thank you

Let me provide information so you can verify these mysterious withdrawals from your QuickBooks checking account, Chet.


Since you haven't used your QuickBooks Checking account for over a year, there are a few actions you can take to track these transactions and resolve them.


First, review your account activity. Look for any unfamiliar charges or transactions that may explain the $1 withdrawals. Check out the following steps below to do it:

 

  1. Log in to your QuickBooks account.
  2. Go to Banking services, then select QuickBooks Checking.
  3. Click View account and then hit Manage.
  4. Select Monthly Statements.


If you're unsure about the entries, you can reach out to our payments support team to inquire about the unauthorized withdrawals. They can help you investigate the transactions and provide information about any charges or activities related to your account.


Moreover, consider updating your account security settings, such as changing your password and enabling two-factor authentication to prevent unauthorized access to your QuickBooks account.


This guide contains several topics to help manage your QuickBooks Checking account more efficiently: Use your QuickBooks Checking account. It gives you insights about your financial management and cash flow forecasting.


Let me know if you need further assistance besides these withdrawals. I’ll be here to help in any way I can, Chet.

chet_s_rao-yahoo
Level 2

I have 2 mysterious $1 withdrawals from my quickbooks checking. I haven't used quickbooks checking for over a year. How do I resolve this? Thank you

I checked per your suggestion. These withdrawals were not made by me. There are two withdrawals a $1 by NycNyv Disc and another of $1.50 by a billing co I will reach out to support thank you 

tbortz34
Level 2

I have 2 mysterious $1 withdrawals from my quickbooks checking. I haven't used quickbooks checking for over a year. How do I resolve this? Thank you

FYI the payments support team cannot help with unknown withdrawals. You have to call the greendot team directly. I found this out after wasting 40 mins on the payments team chat. 

 

chet_s_rao-yahoo
Level 2

I have 2 mysterious $1 withdrawals from my quickbooks checking. I haven't used quickbooks checking for over a year. How do I resolve this? Thank you

Thanks it’s a maze

tbortz34
Level 2

I have 2 mysterious $1 withdrawals from my quickbooks checking. I haven't used quickbooks checking for over a year. How do I resolve this? Thank you

Yes, it is. There has got to be a better way. I just wasted 2 hours of my life I won't get back simply trying to report fraud and cancel the debit card that comes with the QuickBooks Checking account. It should have been a simple phone call but they wouldn't just cancel the card. The guy kept telling me he was going to cancel and reissue. I didn't want a new card. I don't use this one and won't use a new one. I don't want another potential avenue for fraud. I just wanted it canceled. It was a nightmare of a phone call. 

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