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Angel_7
Level 1

I'm trying to combine receipts that have multiple pages using QB Online but I don't know how.

I tried searching and couldn't find any posts about it but I'm having problems adding receipts in QuickBooks Online that have multiple pages.
I have receipts that have multiple pages, for instance a lot of the items on the first page and then the second page more items and then the total. But when I take a picture "scan" it wants to add them as 2 different receipts and I don't know how to combine them. Can anyone help me out with this issue?
17 Comments 17
MariaSoledadG
QuickBooks Team

I'm trying to combine receipts that have multiple pages using QB Online but I don't know how.

Allow me to make things clear when using the capture feature to categorize expense receipts in QuickBooks Online, Angel_7.

 

You can only scan one receipt at a time when using the feature since this is another way on how to categorize your expense receipts. After you send images to QuickBooks, they show up in the Banking or Transactions menu and you’ll see the Receipts tab. You'll want to add attachments to customer and vendor profiles for more organized record-keeping. Please check this article on what are the acceptable file types that you can attach. Attachments in QuickBooks Online.

 

In addition, adding another receipt will result in a different transaction when using the Capture or Scan feature. For more information, you can read this article: Capture and Categorize Expense Receipts and Bills in QuickBooks Online.

 

You can also run reports in QuickBooks Online to show different aspects of your business. Some may focus on sales, others on your spending, and some look at parts of each.

 

Feel free to let me know if you need anything else about uploading receipts. Remember, it's our top priority to address your concerns, so let us know if you need help. Have a blessed day and stay safe always!

Fiat Lux - ASIA
Level 15

I'm trying to combine receipts that have multiple pages using QB Online but I don't know how.

@Angel_7 

Consider having a bookkeeping app to do so and integrate it with your QBO.

CanadaRock
Level 1

I'm trying to combine receipts that have multiple pages using QB Online but I don't know how.

I think the question was that Angel07 had a receipt with more than one page and was wondering how to scan a receipt with more than one page. I am looking for the same in formation.

Maybelle_S
QuickBooks Team

I'm trying to combine receipts that have multiple pages using QB Online but I don't know how.

Thanks for joining the thread, @CanadaRock

 

The ability to scan multiple receipts is unavailable. You can only add multiple attachments list transactions in QBO, you can follow the steps below: 

  1. Select the Gear icon.
  2. Under the Lists section, choose All Lists
  3. Click Attachments.
  4. At the upper left, select Attachments (clip icon)
  5. On your keyboard, press Ctrl to browse and select the document you want to attach, then select Open.

Find out more details on how it works here: 

I've got an article made available so you'll become more familiar with managing receipts in QuickBooks: Capture and categorize receipts in the Receipts tab.

 

You may also consider looking for a third-party application in the App Centre that offers scanning services that can upload multiple page receipts.

 

Here's how to find them:

  1. On the left panel, click Apps.
  2. Click the Find Apps tab.
  3. Enter a keyword in the Search for an app box or use the Browse Category and select Document Management.
  4. Press Ctrl on your keyboard and search for the scanner.

I'll be right here if you need anything about QuickBooks. Wish you all the best.

jmacpack
Level 1

I'm trying to combine receipts that have multiple pages using QB Online but I don't know how.

I have thoroughly scoured and tried all the Apps that connect to QuickBooks as you've suggested but they are all too quirky to get them to map properly and many of them don't let you even crop receipts pictures. When will Intuit be incorporating the ability to scan multiple page receipts? 

JoesemM
Moderator

I'm trying to combine receipts that have multiple pages using QB Online but I don't know how.

Hello there, @jmacpack.

 

I appreciate you for trying the suggested steps shared by my colleague to look for a third-party application. I appreciate you letting us know your thoughts regarding this feature.

 

Our developers are continuously working towards providing better features to help improve our customer's experience while using the program. I suggest sending feedback to our product developers to add this option for the upcoming product enhancements.

 

This is best the place for your voice to be heard and make product suggestions. To send your thoughts and ideas, please follow these steps:

 

  1. Go to Help at the top menu bar.
  2. Choose  Send Feedback Online.
  3. Click on Product Suggestion.
  4. Click on the drop-down for Type of Feedback and select Product Suggestion.
  5. Select the Product Area.
  6. Then enter your thoughts and suggestions.
  7. Once done, select Send Feedback.

 

Also, I recommend visiting our Firm of the Future site. This is where we share recent happenings and future developments, such as updates to newly added features.

 

You can also bookmark the articles shared by my colleague on how to manage your receipt.

 

As you continue working with QuickBooks, you can also read the topics from our QuickBooks Desktop Articles hub. You can search for all topics about QBDT and some helpful tips and troubleshooting steps in case you need one.

 

If you have any other concerns, feedback, or questions, please let me know. I'm always around in the Community to help you out.

Fiat Lux - ASIA
Level 15

I'm trying to combine receipts that have multiple pages using QB Online but I don't know how.

@jmacpack 

Check your PM. I share one app for you to explore.

jtreske
Level 1

I'm trying to combine receipts that have multiple pages using QB Online but I don't know how.

Angel_7,

 

I don't know if you solved this problem yet, or if there was an update between now and the date of your question, but I had the same problem today and my search for an answer brought me here to this thread.

 

I have one solution that worked for me:

 

I had two pages for an invoice and sent both to quickbooks and they show up as separate scans/invoices/receipts, so I just created a bill with one page and then you can review the second (and third, fourth, etc.) and just manually match them to that same bill through the search page that pops up after you choose to manually match the subsequent pages. I went back to the vendor and opened the invoice and, sure enough, links to both pages were in the files box at the bottom of the invoice screen. I don't know what page link was first or second. It isn't important to me, but you might need to tinker with the order of which page you use to create the invoice and which page(s) you follow up with the manual matching process.

 

Hope this helps!

 

NeilG
Level 1

I'm trying to combine receipts that have multiple pages using QB Online but I don't know how.

Absolutely ridiculous!  Come on Quickbooks!  Half my receipts are on two separate pieces of paper.  

 

 

 

MaSeg
Level 1

I'm trying to combine receipts that have multiple pages using QB Online but I don't know how.

Hello 

has the feature to snap multiple

Pages per one bill or receipt been repaired? 

I can’t seem to figure it out from the QB app

 

thank you 

ShiellaGraceA
QuickBooks Team

I'm trying to combine receipts that have multiple pages using QB Online but I don't know how.

Thanks for coming by, @MaSeg.

 

I have some information about multiple pages. Currently, the option to snap multiple pages per one bill is unavailable. You'll have to attach the receipts one at a time. Rest assured, your idea will be shared with our Developers.

 

Meanwhile, you can also send a product suggestion through this link: Customer Feedback for QuickBooks Online.

 

On that same page, you can also view the recently updated ideas added to the program.

 

Feel free to also browse this link in case you need help managing customer-related tasks. It has our general customer topics with articles: Topics about your company's income and customers.

 

Please know that you're always welcome to swing by if you have follow-up questions about receipts. I'm more than willing to answer them for you. Take care and have a great day ahead.

 

 

 

 

`

 

 

 

Ben7863
Level 1

I'm trying to combine receipts that have multiple pages using QB Online but I don't know how.

Quickbooks is quite simply useless , if you can deal with a two page receipt

time

to move to xero , 

absolute joke!! 

ajmacomber
Level 1

I'm trying to combine receipts that have multiple pages using QB Online but I don't know how.

This absolutely needs to be fixed. The fact that you can’t simply snap a multi-page receipt is asinine, to the point that it’s near useless. Come on QB stop making excuses and make this change. It’s not like its a difficult thing to do  in terms of programming. I don’t want to hear ‘can’t’. Do it!    Reading these repetitive replies about how the functionaloty doesnt exist all while all these people are asking how to do it is about the most frustrating thing. I’m so sick of corporations just taking the “tough, deal with it” attitude when it comes to customer service and response. FIX IT!

JMA510
Level 1

I'm trying to combine receipts that have multiple pages using QB Online but I don't know how.

This still isn't available, is it? 

MelroseV
QuickBooks Team

I'm trying to combine receipts that have multiple pages using QB Online but I don't know how.

Yes, the option to take multiple receipts is unavailable in QuickBooks Online (QBO), @JMA510.

 

In QuickBooks Online, it's only available for one page per receipt. For now, I recommend sending a product suggestion to our developers for the take of multiple receipts. Rest assured that they will review it and may consider this option for future updates, depending on the number of users' requests.

 

Here's how:

  1. Click on the Gear icon.
  2. Select Feedback.
  3. Enter your suggestion and click Submit Feedback.

 

Moreover, you can check out this article for an overview of your business flow seamlessly: Run a report in QuickBooks Online.

 

Remember, our Community is always available to assist you with questions or concerns about your QuickBooks Online account. We're committed to providing prompt support whenever you need it.

JMA510
Level 1

I'm trying to combine receipts that have multiple pages using QB Online but I don't know how.

Yeah really no point in sending a developer request, this has been requested for years and it hasn't happened yet. I have a helpdesk case that is 3 years old and still has no resolution. One step at a time. 

JMA510
Level 1

I'm trying to combine receipts that have multiple pages using QB Online but I don't know how.

Prompt support? Want to help me with a case number that's been unresolved now for 3 years? 

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