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blueindigo2325-g
Level 2

I thought I set up for my contractors to be paid through the company but it took the money from one of the contractors account. How do I fix this asap?

 
Solved
Best answer February 01, 2022

Best Answers
LollyNino_C
QuickBooks Team

I thought I set up for my contractors to be paid through the company but it took the money from one of the contractors account. How do I fix this asap?

Hello there, @blueindigo2325-g. Welcome to the Community. 

 

I'll definitely help you out in setting up their direct deposit information. 

 

You'll want to reach out to your contractor and ask for the direct deposit information. After getting the details, you can enter it within QuickBooks to set them up for direct deposit payments.

 

If you haven't done it yet, create a profile for the contractor. 

 

To add the direct deposit information:

 

  1. Go to Payroll, then click the Contractors tab. 
  2. Find and select their profile.
  3. Click the Bank account box.
  4. Enter their direct deposit details.
  5. Once done, click Save

 

You may also check these links:

Do you need to enter expenses for your contractors or other vendors? We have articles to help you create a bill, expense or a check. Browse them in the Expenses and vendors topic page if you need help. 

 

I'm sure you'll find this feature helpful in paying your contractors. I'm still down to answer any other questions you might have for your vendors, contractors, or QuickBooks Online. 

View solution in original post

3 Comments 3
LollyNino_C
QuickBooks Team

I thought I set up for my contractors to be paid through the company but it took the money from one of the contractors account. How do I fix this asap?

Hello there, @blueindigo2325-g. Welcome to the Community. 

 

I'll definitely help you out in setting up their direct deposit information. 

 

You'll want to reach out to your contractor and ask for the direct deposit information. After getting the details, you can enter it within QuickBooks to set them up for direct deposit payments.

 

If you haven't done it yet, create a profile for the contractor. 

 

To add the direct deposit information:

 

  1. Go to Payroll, then click the Contractors tab. 
  2. Find and select their profile.
  3. Click the Bank account box.
  4. Enter their direct deposit details.
  5. Once done, click Save

 

You may also check these links:

Do you need to enter expenses for your contractors or other vendors? We have articles to help you create a bill, expense or a check. Browse them in the Expenses and vendors topic page if you need help. 

 

I'm sure you'll find this feature helpful in paying your contractors. I'm still down to answer any other questions you might have for your vendors, contractors, or QuickBooks Online. 

blueindigo2325-g
Level 2

I thought I set up for my contractors to be paid through the company but it took the money from one of the contractors account. How do I fix this asap?

Yes, this is what I did to set up the contractors in QB...but for some reason I did something wrong and the Payroll takes the money from one of my contractors and not my business account that is linked to QB. Any other ideas on how to fix this? Thanks!

Candice C
QuickBooks Team

I thought I set up for my contractors to be paid through the company but it took the money from one of the contractors account. How do I fix this asap?

Hey there, @blueindigo2325-g

 

Thanks for coming back on this thread. Let me point you in the right direction to get this taken care of. 

 

The best route, at this time, would be to contact our Customer Support Team. They can help you edit this information successfully and correct this for the future. Here's how: 

 

  1. Go to the Help icon in the top right-hand corner. 
  2. Press the Contact Us button. 
  3. Enter your question and tap Let's talk
  4. Scroll down and select to Get a callback

 

That's all there is to it! 

 

Let us know how it goes. We're always here to have you back. Have a great day! 

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