Hi, @APCONSTRUCTION.
You can record the transaction as a credit memo, then apply the amount when recording payments in the future. I can guide you on how.
Here's how to enter a credit memo:
- Go to the (+) New icon, then click on Credit memo.
![a27 1.PNG a27 1.PNG](https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/65695iC9BFADD3C5454109/image-size/large?v=v2&px=999)
- Enter the details, then save the transaction.
![a27 2.PNG a27 2.PNG](https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/65696iD73957ED02350F1E/image-size/large?v=v2&px=999)
To apply the credit to your future invoice:
- Select Receive Payment from the (+) New icon.
- Pick the credit under the Credits section.
![a27 3.PNG a27 3.PNG](https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/65697i7AEE20D3437E27F7/image-size/large?v=v2&px=999)
- Enter the payment amount.
- Hit Save and close.
Here's an article you can read more about handling a customer credit or overpayment in QuickBooks Online.
For more tips, while managing your transactions in QuickBooks, you can also open the topics from our help articles. Here's the link: Find QuickBooks help articles for QBO.
If you have any other questions about invoice payments or customer credits, please leave a comment below. I'm more than happy to help. Have a good one!