cancel
Showing results for 
Search instead for 
Did you mean: 
aUSERid1
Level 2

Inventory item on PO shows closed after receiving only half of the particular item.

Enterprise Solutions Manufacturing and Wholesale 23.0.  Sending a user off to an accountant or QB "expert" doesn't help other users of this site, so a resolution would be greatly appreciated by all.   On a large PO, I received 50% of an item, qty 25 in June.  Now in August, the transactions show that those 25 items of the 50 on the PO have been paid, which should leave 25 more to receive now that those 25 have arrived at the dock.  However, the PO states that all 50 have been received.  While the PO is still open, that particular item is not.  How does this happen and how can it be prevented?

2 Comments 2
Kevin_C
QuickBooks Team

Inventory item on PO shows closed after receiving only half of the particular item.

Hello there, @aUSERid1.

 

It seems that you've posted the same concern twice, and my colleague has already added a response. If you haven't been notified of the new reply, here's the link: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-incorrect-quantities-are-being-...

 

Feel free to leave a comment if you need more help with QuickBooks. The Community team always has your back.

aUSERid1
Level 2

Inventory item on PO shows closed after receiving only half of the particular item.

OK.  I will need to do this after hours, in single user mode, after the tech team secures a backup and I notify the accountant.  I will let you know what happens with a Verify and possible rebuild.  

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us