Is there a way to set default income accounts for different platforms? ie. non-inventory online sales and inventory sales?

I'm glad you visited us here in the Community, airmilitairellc.

Let me share some insights on how income accounts for different platforms work in QuickBooks Online (QBO).

From the information you provided, it sounds like you want to set a default income account for your products and services. If so, you can definitely assign a specific income account for products and services.

Let me show you how:

1. Click the Gear icon, then choose Products and services.
2. Select Edit just beside the product or service or click New.
3. Scroll down and under Income Account drop-down, select the appropriate account.
4. Click Save and close.

Feel free to check this article for reference: Use Products and Services in QuickBooks Online.

Let me know if you need anything else. I'm always ready to assist. Have a great day.

This isnt a *default* account - it is adding an account to a specific product or service. The question was for a default income account

Hi there, @SB778.

Thank you for joining this thread and providing feedback. Allow me step in for a moment and share some insights.

Currently, setting a default income accounts for different platforms is unavailable. What my colleague provided is the workaround for now. You will have to go through each of the products and services to assign an income account.

I want you to know that your voice matters and I'm submitting feedback about setting default income account on your behalf. Feedback is sent to the Management Team to determine what we need to implement moving forward to provide the best QuickBooks experience. 

You can also do the same. Please refer to this link for the steps: How do I submit feedback?

Leave me a comment below if you have other concerns specific to QuickBooks Online. I'm always here to help you further the best I can. Have a blissful day.

Thanks for the feedback. In responses to direct questions from users, the response should answer the question. The response stated "From the information you provided, it sounds like you want to set a default income account for your products and services. If so, you can definitely assign a specific income account for products and services." This is not true. A default income account can not be set for products and services - it must be assigned individually to each product/service. That, by definition is not a default. 

It's absolutely ridiculous to have to go through each product and service to change their associated income and expense accounts.  Please tell me Intuit is working on this.

Going through each item would be inconvenient, NBenavidez. You won't need to do that.

When you add an item, you'll notice that the Income account is defaulted to Sales of Product Income (inventory) and Sales (non-inventory and service). Then, for the Expense account, the defaults are Cost of Goods Sold (inventory) and Purchases (non-inventory and services). You won't need to go through each item. Unless, you have one item that will use a different account.

We're unable to change the default income and expense accounts of the items. However, you can change the Detail Types these accounts. Example: For the Sales account (non-inventory and services), you can change it's Detail Type to Service/Fee Income if you want your service sales to be reported that way.

Let me know if you have other questions about your item's accounts or setup, or anything that will make your records perfect for your business.

Can you please tag this as a feature request : Ability to set default income account for new invotory product.

When you add multiple products everyday and you got a long list of income account it is really annoying to scroll down to the most used account every time. 

Thanks for joining in this thread, jftellier.

I know how important it is to have control over your inventory items by setting up a default income account. While this option is currently unavailable in QuickBooks Online, as a workaround, you'll need to assign the account manually.

Also, instead of scrolling down looking for the correct income register, I'd suggest typing in the specific account name. This way, the system will show all the accounts that match your description.

I'll take note of this and add it to our list of proposals. We are working on big improvements that will be helpful for the majority of our customers, and you’ll see those rolling out soon through our QuickBooks Blog.

Additionally, you can go through this article: Adding Products and Services, Customers, and Vendors to Lists. It contains more information on how your products and services work in QuickBooks Online as well as tips in tracking your best seller.

You're always welcome to post any concerns you have in this space. I'll be here if you need assistance with QuickBooks or have follow-up questions about products and services. Have a great day!

My QBO defaults Non-Inventory Items to Uncategorized Income.  Why is that?  That is no help to me at all. 

In most businesses, the people who have to add Products and Services aren't the bookkeeper or accountant, or even really good with details.  There really should be a way to set default income & expense accounts.  

Glad to have you here in the Community, @Clear_Solutions.

I can help you correct the Uncategorized Income to the correct account in your non-inventory items. We can do it by going to the Chart of Accounts.

Here's how:

1. Go to the Accounting menu.
2. Select Chart of Accounts.
3. On the Filter by name box, type Uncategorized Income.
4. Choose the transactions that you'll want to run.
5. From the Action column, click the drop-down arrow.
6. Select Edit.
7. From the Account window, you can now change it to the correct account.
8. Click Save and Close once done.

Please read this article for more information about changing the income account of the product: Change The Account for A Product/Service Item.

You can use these articles as an additional reference when categorizing transactions and reconciling account in QBO:
 

• Keep bank transactions organized.
• Learn how to reconcile your accounts so they always match your bank and credit card statements. 

Should you have any follow-up questions or concerns, don't hesitate to post again here in the Community or leave a comment on this thread. I'll take care of it. 

I appreciate the help, but I have done all that. 

The change must come from a higher level than the error!  What needs to happen is one of 2 things: (1) for there to be NO default income account for a new Product, so the creator MUST choose the correct income account, OR (2) the user needs to be able to SET a default income account for a new Product, so it doesn't have to be added every time. 

Making corrections all the time after an employee has incorrectly added a product & created invoices with it is unacceptable.