We are unable to log into our Quickbooks account for days.  HELP!!!!

Hi there, 9130.

I can help you with sorting your concern about logging into your QuickBooks Online (QBO) account. Before anything else, did you encounter any specific error? If so, would you mind sharing it with me?

In the meantime, we can perform troubleshooting steps to eliminate common errors that prevent the application to run smoothly. The browser uses cookies and cache to speed up website loading when you come back. Moreover, this might lead to odd behavior that affects QBO's effectiveness and perception. Using a private window makes it simpler to find the issue as it doesn't preserve any irrelevant files.

To open an incognito window, you can follow these keyboard shortcuts:

• Press keys: Ctrl + Shift + P (Mozilla Firefox & Microsoft Edge browser)
• Press keys: Ctrl + Shift + N (Google Chrome browser)
• Press keys: Command + Shift + N (Safari browser)

Once done, please log into your account to a regular browser. After that, I suggest deleting your browser cache to refresh the system. If the same thing happens, I recommend using other supported browsers. This way, we can identify if this is a browser-integrated issue.

Keep me posted regarding this matter to get you back to business in no time. I’m always here to help. Have a good one!

First, QBO is a joke!  It is a bare bones platform that doesn't do 1/2 of what the desktop version does.  Why they keep pushing it is quite beyond my comprehension!  Second, forcing us to hire a PCI compliance company to accept echecks from our customers is a complete joke!  Quickbooks has gone from one of the best programs available to one of the absolute worst!  Third, this is all after they killed our Desktop licenses mading the programs pretty much bricks and forced us to go to an annual subscription that they promptly doubled in a year!  They provide zero support.  Just keep pushing us to their knowledge base!  You provide a platform, you should support it!  I have just about had it with all things Intuit!