Is there any way I can stop the option for customers to pay me through quickbooks?The fee is killing my profit margin.

You may cancel your QB Payment account and utilize MP to accept payment for free.

https:// melio.grsm.io/quickbooks

I'll help you change the settings for receiving payments, clintbster.

Yes, you can actually unsync or remove your QuickBooks Payments account in QuickBooks Online. This will temporarily remove the option of letting your customer pay their invoices online. Here's how: 

1. Go to the Gear icon, then select Account and Settings.
2. Proceed to the Payments tab.
3. In the Payment Methods, remove the credit card or ACH.

Just in case you're unable to see the option to remove it, you'll need to contact us to complete the process.

Let me know if you have follow-up questions. 

Hi there,

When I go to the Payments section I don't find a Payments method tab so I can disable customers being able to pay us through QBO. Any idea why that is so?

Thanks!

Hristo

Thanks for chiming in on this thread and posting your concern here in the QuickBooks Community. 

I've checked here on my end and found an ongoing investigation. Other users have also experienced the same issue with the missing payment options. Please know that our team is aware of this matter, and it's being prioritized. 

As of now, I recommend contacting our Customer Support Team so you'll be added to the list of affected users and be notified when there's already a resolution. Here's how: 

1. Go to Help (?), then click Contact Us.
2. Please enter your question and select Let's talk.
3. Review and Select from the following: Ask the community, Have us call you, or Chat with us.

For detailed information about accepting customer payments for online invoices and in-person sales, feel free to visit this article: Take and process payments in QuickBooks Online with QuickBooks Payments.

I appreciate your patience while we work on this. I'm ready to back you up if you need more help with QuickBooks Online. I'll keep the thread open so you can comment back. Take care always.