making deletions that I can't change to reconcile bank statement

Let's get this sorted out, @mimidawnn.

I want to share some best practices for managing transactions in QuickBooks Online (QBO). Once you make small changes, like deleting transactions, can unbalance your account. Since you've deleted some transactions causing your bank balance off, you'll want to recreate them to fix the balance.

In QuickBooks, it's best not to delete transactions if it's affecting your bank account balance. This way, you can reconcile your account without getting any balance issues. To learn more about the reconciliation workflow in QuickBooks, you can check out this article for more details: Learn the reconcile workflow in QuickBooks.

Keep in touch if you need any more assistance reconciling your accounts, or there's something else I can do for you. I've got your back. Have a good day.

Oh Mark,

I am learning the hard way in QB. Would you please tell me how to do back and actually put an entry that shows that I deleted it, but I don't know how that I deleted it. The deleted entry is

Type Payment

Amount : 3605.33

the match status was done manually because we receive customer payments through Square and the fee is taken out before the deposit hits our bank. So, I have to edit the matched deposit from the bank with a credit going to credit cards fees to make my customer deposit match. 

You have me to help you record the deleted transaction, mimidawnn.

We can use the Audit log report to see the details of the deleted item. From there, you can enter Deleted on the DESCRIPTION field.

Let me guide you how:

1. From the Gear icon, select Audit log.
2. Click the Filter drop-down.
3. Filter the Date.
4. Select the Show only these events button.
5. Tick Transactions.
6. In the Show drop-down, select Deleted/Voided Transactions.
7. Click Apply.

Afterward, you can match and reconcile the transaction. I've added these references as your guide:

• Categorize and match online bank transactions in QuickBooks Online
• Reconcile an account in QuickBooks Online

There you have it, mimidawnn. I'll be around if there's anything that I can help. Keep safe!