cancel
Showing results for 
Search instead for 
Did you mean: 
sgi.auto.repair.
Level 1

My account is on hold when did I get my money

My business is to high risk is all I was told when do I get my money
2 Comments 2
LieraMarie_A
QuickBooks Team

My account is on hold when did I get my money

I understand the impact of any delay in your payments, @sgi.auto.repair.

 

When something unexpected occurs in your transaction(s), this may trigger a hold on that payment. Here are some common reasons for holds:

 

  • When your payment processing exceeds the established maximum dollar amount expected on your account
  • When a transaction is processed after several authorization attempts and failures
  • When certain transactions require verification of your business type to ensure it complies with the Intuit Acceptable Use Policy
  • When our systems identify processing patterns that pose a risk to any of the parties involved: you, your customer, or Intuit

 

You'll get an email at the email address you used to sign in to the Merchant Service Center. It has detailed instructions on what additional information is needed to complete our review. To resolve the issue as quickly as possible, please submit any requested documents as soon as possible. You can also reach out directly to our Payments Support team.

 

Feel free to read these articles for more information:

 

I'm always here if you have any additional concerns with your deposit. Thanks for coming to the Community. Wishing you continued success, @sgi.auto.repair..

LieraMarie_A
QuickBooks Team

My account is on hold when did I get my money

Hi sgi.auto.repair.,

 

Hope you’re doing great. I wanted to see how everything is going about your customer deposits. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

 

Looking forward to your reply. Have a pleasant day ahead!

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us