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My last closing date is set for 12/31/2020. Looked at my Member Equity account today and it shows negative six figure balance.
I always record my draws to Member Draw. At end of year I transfer from Member Equity to Member Draw to zero Member Draw account.
Not one time has QB Online ever recorded an end of year deposit to my Member Equity account. If however I run my Balance Sheet in detail, it shows a Retained Earnings of $183k with Member Equity of -$151K. Those rough numbers are correct. Now why does my Member Equity show -$151k with no end of year deposits ever recorded in my years of business?
Can you please fix this QB?
Hello there, @Mike327.
Thank you for providing complete information on how you record your deposits to keep your QuickBooks account up to date.
The deposit transaction amount will show as negative based on the category type or the posting account where you deposit them.
You can check each of your deposit accounts to verify where they're categorized by pulling up the Deposit Detail report. Here's how:
1. Go to the Reports menu.
2. Type Deposit in the search box, then select Deposit Detail.
3. Set the Report period.
4. Click Run report.
5. Locate and click the Deposit under the Transaction Type column.
Once done, you'll be routed to the Bank Deposit transaction window. From there, double-check the account you used when you make your deposit.
To keep your accounts accurate, I'd suggest doing reconciliation every month to detect discrepancies. You can refer to this article for the detailed steps: Reconcile an account in QuickBooks Online. It also contains information on how you can change your past reconciliations in QuickBooks.
Please let me know if you have other concerns. I'm just around to help.
Thank you, that has absolutely nothing to do with the problem.
Hello, Mike.
Let's work together and investigate the missing deposits on your Member's equity account.
This might be caused by your account filters (from the account register) or how the report's date is set.
If you're looking at the register, check the filter settings to see all of the related transactions under your equity account. Click the Filter button, then set the Date and other filter options to show the deposits.
If you're checking the Balance Sheet Detail report, set the dates to All Dates so all of the transactions will be shown.
If you need to take care of your bank transactions after dealing with the missing deposits, you can check this article for a guide: Categorize and match online bank transactions in QuickBooks Online.
Do you have more questions about managing your member's draw transactions? Please let me know and I'll be glad to offer a helping again.
Thank you, Also not the problem.
Thanks for getting back here, @Mike327.
Let's take a few troubleshooting steps to further help you review the amount showing on your Member Equity account. Here's how:
The report will show your Profit and Loss/Net Income displayed by year. From there, review the amount of your retained earnings by clicking the Retained Earnings account. Most likely, that data from your retained earnings is from the net income/loss line of previous years of the profit and loss report.
Also, feel free to reach out to our Customer Care team to further help you do any of your QBO tasks. Our live support operating hours are from Monday to Friday 6 AM to 6 PM and on Saturday 6 AM to 3 PM Pacific Time.
If you have additional questions about reviewing your Members Equity account, please post a comment below. I'll be always around to lend you a hand. Have a good one.
I don't know how else to explain this. There is NO data to reconcile with. I can run all the reports in the world QB has to offer. The only transactions in my Member Equity are my withdrawals. 6 years totaling -$151K. QB is NOT linking closing transactions to Member Equity. It's putting it somewhere, but it's not my Member Equity (Retained Earnings) account. There is a DATA LINK problem. How Do I Fix It??!!! Please do not give me more advice on running another report. Thank you.
Hi there Mike327,
Thanks for your prompt response. I'd want to make sure we're able to help you better.
At this point, I'd recommend contacting our Customer Care team so we can conduct a screen-sharing session. They can thoroughly check your transactions and help you fix them.
Here's how:
You can take note of our support hours so you can get in touch with an agent immediately.
You're always welcome to post in the Community if you have other concerns. Keep safe!
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