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Buy nowWhen I try closing books, an error message states that some products have a negative quantity, which stops the process. Some of the listed products had a negative starting value and some others had a negative quantity on hand (both quantities were negative in some cases). I brought them all to 0, as Rasa-LilaM wrote in this post: https://quickbooks.intuit.com/learn-support/en-us/other-questions/error-message-about-quantities-whe.... I did the same with deleted products that match the ones in question.
The same error message pops up even after these adjustments. I have no idea what the issue might be.
Any help would be very much appreciated !
Sorry if my wording is not impeccable, for I set up QBO in French. I suppose terms may differ from a language to another.
Hi Thomas_1,
Welcome to the Community. QuickBooks Online is a great program that gives you the ability to easily track your sales and expenses. I'd be glad to help.
Based on what you've described, I encourage you to reach to our customer support team. They'll be able to verify your account details in a secure setting to take a closer look at this. Here are the options to reach out to our team.
Let me know if you have questions, I'll be happy to help.
"I brought them all to 0,"
Is it possible that your inventory adjustments to bring them all to 0 are dated after your attempted closing date?
It is possible, yes. Should I set the date of these adjustments before the closing date, according to you experience?
Thank you for your help!
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