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“”You cannot close the books when any product has a quantity-on-hand of less than zero as of the prospective close date.”' available: Yes (Solved).
Let's go over some troubleshooting steps together so you can close your books seamlessly, kmahon8.
Before we continue, I want to clarify if you've resolved the issue by running a specific troubleshooting method. If you haven't made any adjustments, can you share the steps to address this matter? This solution will help many users who are facing the same issue.
In QuickBooks Online (QBO), you won't be able to close the books if the quantities of your items are less than zero. Let's adjust the quantity on hand to continue performing the task above.
Here's how:
Go through the same steps for the rest of the products you're working on. Explore this link for further insights on the process: Adjust inventory quantity on hand in QuickBooks Online.
With everything sorted out, it is time to close your books. Additionally, consider setting a reorder point to improve inventory operations, prevent stockouts, and maintain ideal inventory levels.
Furthermore, utilize the solutions provided in these resources to tackle inventory problems and monitor the status of your items:
Reach out to me again if you still have other inventory concerns or additional questions about closing your books. I'll be more than happy to assist you again.
Hi, kmahon8.
Hope you’re doing great. I wanted to see how everything is going about the issue you had when closing your books the other day.
Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.
Looking forward to your reply. Have a pleasant day ahead!
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