One of my contractors does not appear when trying to prepare 1099 NEC. I followed all steps suggested by quickbooks help but they did not solve the issue.

Let's make sure your contractor is active and set up for 1099 tracking, @veronicapiano. That way, they'll show up when you're creating 1099s.

Before doing so, can you tell me the exact steps you've taken to fix the issue? I'd appreciate it if you could tell me the exact process.

If one of the contractors you set up in QuickBooks is missing or not showing correctly when you create your 1099s, please consider these factors: 

• Make sure your contractor is active and set up for 1099 tracking.
• Only those contractors you paid above the annual $600 cash threshold get a 1099. 
• When creating 1099s, QuickBooks uses the expense accounts you mapped to report 1099 transactions. If your amounts are off, you may want to review the contractor payment transactions and accounts associated with them.
• Make sure also that the transactions created should be check. 

Please refer to this article that details the process of fixing missing contractors: Troubleshoot missing contractors or wrong amounts on 1099s.
 

Once everything looks good, you can start creating and filing 1099s in QuickBooks Online.

That should help you get the contractor added to the 1099 lists. Get back to me if you have follow-up questions about this. I'm always around here in the Community to help.

i tried every step recommended in quickbooks instructions

-the contractor is in the list of contractors

-when trying to prepare 1099 his name is not included in "tracked" neither "non tracked". it does not appear under "reportable payments only "neither "non reportable payments only"

-it is the first year i will do 1099 for him 

-it is marked as ACTIVE

-he earned more than $600

-payments were all made not using credit cards or any other type of payments.

besides

-when trying to mark any of the contractors INACTIVE, it is not possible and quickbooks responds:

'Unable to mark contractor inactive
Something went wrong. Please wait a moment and try again. If the problem continues, contact us.'  I tried several times on different days

Hello there, Veronica. Thanks for coming back in the thread. We appreciate you for updating us on how it went on your end. Let us route you to the contact support to assist you with this. 

Before anything else, know that we recognize the urgency of this matter and want to help you get through this as soon as possible. With this, I recommend contacting our support team to be aware of the issue. The team can help determine the root of the cause of this issue and will work on a fix. Here's how to contact:

1. In your QuickBooks, go to Help. 
2. Click Contact Us.
3. Input a little information about your concern and select Let's Talk.
4. Decide what way you would like to contact us:

• Start a chat with a support expert.
• Get a callback from the next available expert.

Moreover, scan these articles as your guide in filing further 1099 in QBO: 

• Create and file 1099s with QuickBooks Online
• Correct or change 1099s in QuickBooks

For other questions about managing your contractors inside QBO, comment below. We're just one click away. Keep safe always.