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florence-florenc
Level 1

Payee is the person or entity receiving the payment. Why is my company not automatically the payee on a deposit? The drop down brings up customers, not my company.

I am entering past transactions trying to get a company on QBs for all of 2021. I just want to manually add the deposits but when it asks for Payee, it brings up a customer list, not my company? Why would a customer be a payee on a deposit to my account?
5 Comments 5
GlinetteC
Moderator

Payee is the person or entity receiving the payment. Why is my company not automatically the payee on a deposit? The drop down brings up customers, not my company.

Hello, florence-florenc.

 

Thanks for reaching out to the Community. Let me help share some insights on why you're company doesn't show on the lists.

 

Your company won't show on the customer lists it's because you are the receiver. The one on the deposit is where the payment is coming from. Also, your company may only show on the list of payees/customers as long as you add it as one.

 

Here are some articles you can check for additional guide and reference:

 

 

Tag me in a comment @florence-florenc if you have any other questions. I'll be around to help.

florence-florenc
Level 1

Payee is the person or entity receiving the payment. Why is my company not automatically the payee on a deposit? The drop down brings up customers, not my company.

I understand as the receiver, I am the payEE and the company paying me is the payOR. 

So when I go into QB Online and just do a straight deposit, I am depositing into my company account so I am the payee. As I fill in the fields, it asks for the transaction date…then the next field is payEE. Well, I am the payee. What I need to input is the payOR… the name of the company paying me. 

Why does the field ask for payee when I will always be the payee on a deposit within my company and not ask for the payOR instead? 

GlinetteC
Moderator

Payee is the person or entity receiving the payment. Why is my company not automatically the payee on a deposit? The drop down brings up customers, not my company.

Thanks for getting back to us, florence-florenc.

 

Let me share additional information about this.

 

In QuickBooks Online, the person you receive payment from is the name you entered as payee or payor. There isn't a need for you to add your company's name. I've added a screenshot for your visual reference:

 

 

I'm always here if you have additional questions.

MNK
Level 1

Payee is the person or entity receiving the payment. Why is my company not automatically the payee on a deposit? The drop down brings up customers, not my company.

in deposits qb's shows as payee what should be defined as payor-payee is the entity receiving the deposit-I guess they don't know the difference-scary

Man Plus River Inc
Level 1

Payee is the person or entity receiving the payment. Why is my company not automatically the payee on a deposit? The drop down brings up customers, not my company.

THANK YOU!!! I'm not the only one that feels crazy for the confusing layout of QB. There are some other confusing quirks in QB's formatting and wording too!

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