Item was set up 04/09/24 to start tracking as of 01/01/21 with a starting quantity of 0. First purchase was made on 11/01/23 and first sale was on 11/02/23. Invoice says please select a transaction date that comes after the date you started tracking the quantity.

How do we fix this? None of the above responses actually fix the issue, so please don't repeat the nonsense that was already posted. We need an actual fix for this issue.

I recognize the importance of accurately tracking your invoice dates based on when they got paid, Rainey. Allow me to share steps to help fix the problem.

This warning appears if the invoice date is the date before you start tracking the quantity on hand for the item. See the example screenshot below.

To fix this, we need to check the quantity date set on the item. Ensure that the dates selected is correct.

Here's how:

1. Go to the Left panel and select Sales.
2. Choose Products and Services.
3. In the Action column, click Edit on the item you use on the invoice.
4. Click the Staring value hyperlink, then select Got it!.
5. Ensure to set the date correctly.

If you notice that you have entered the date as 01/01/21, but you still see the warning message on the invoice, I recommend taking some basic troubleshooting steps to check if it is a browser issue. Your browser's cache and cookies may have become corrupted, which can cause problems when accessing websites or opening files. 

You may also try using a private window to prevent your browser history from being saved. Please refer to the following keyboard shortcuts based on your browser type.

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If the private browsing session works, clear the browser's cache so the system can restart. This task is also possible in other supported, up-to-date browsers. Clearing the cache will reboot the system, allowing you to work with clearing the stocked cache and cookies causing the issues.

In addition, you may check this article as your guidance in manually tracking the value of inventory assets: Track inventory manually in QuickBooks Online.

Please let us know if you have other queries about item setups. I'm always here for you. Stay safe.

Your quickbooks advisors told me to choose the inventory tracking start date at the end of the previous month without explaining the implications of that start date. Now, I have invoices that still have to be created for items sold before that month but QB does not allow me to track it. Ridiculous to have people working for an accounting/software company that are advising small businesses when they do not know what they're talking about. 

Then to say you don't have a solution to fix it. Quickbooks has turned into a joke.

We don't want you to have this kind of experience, @Handprintinc. Let me help you fix your inventory tracking start date.

Firstly, let's edit your start date so QuickBooks will allow you to track your invoices:

1. Click the Gear icon, then choose Products and Services.
2. Look for the inventory item and click the Edit button.
3. On the Quantity on hand, select the Starting value.
4. Click the Got it button, then change the date under As of date.
5. Hit Save and close.

When editing, I recommend selecting a date before the invoice creation date. This way, the QuickBooks will allow you to track it.

For further details about managing your inventory, please refer to these articles:

• Set up and track your inventory in QuickBooks Online
• Adjust inventory quantity on hand in QuickBooks Online

Additionally, you can check out this article to see your best sellers, what's on hand, and the cost of goods: Use reports to see your sales and inventory status in QuickBooks Online.

Let me know if you have further concerns about editing your inventory start date or need assistance with QuickBooks. Keep safe.