Project Cost wont load expense

Hi, @dixonmotorsports.

You have to choose an Expense below the Add to project drop-down to ensure that it is inline with your project name. This way it will show the project cost.

I'm adding a screenshot for visual reference.

To learn more about projects in QuickBooks Online, please check this article: Projects FAQ.

Also, you can visit our Income and expenses page to learn some tips on managing your expenses in QuickBooks.

Please, leave a comment below if you have additional questions. I'll be right here to help.

I did that but still it shows no cost.

The only time a cost will post if its listed under Category, but this isnt a Category but a item that will be put into inventory. 

Sometimes local internet cache files stored in the system can cause unexpected behavior in the product, @dixonmotorsports.

It would be best to perform some basic troubleshooting to fix this.

Let's start by accessing your QuickBooks Online through a private browser. This a special mode where the browser doesn't record the browsing activity on the local device, so no trace will be left on the computer. Here's how:

• Press Ctrl + Shift + N (Google Chrome).
• Ctrl + Shift + P (Firefox or Internet Explorer).
• Control + Option + P (Safari).

 
If the project's cost shows up, then let's clear the cache in your web browser or try using a different supported browser. This might be a temporary issue with QuickBooks and the current browser that you use.

Let me also provide you a link to check if your browser is compatible with QuickBooks: Fixit.intuit.com.

If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around to help. Stay healthy and keep safe.

That still did not work to fix issue. I even tried another computer.

Is there a setting or anything that needs to be turned on or off?

Let me know what else i can do or provide to help fix my issues. 

Thank you for following the steps provided by my colleague, @dixonmotorsports.

We'll have to take a closer look at this to determine this unexpected behavior.

In this case, please contact our technical support team. Our representatives can provide additional troubleshooting to identify this unexpected behavior.

Here's how:

1. Go to Help.
2. Click Contact Us.
3. Let them know that you're unable to see the Profit Margin and Job Costing in Projects.
4. Click Continue, then select if you want to schedule a callback.

Don't hesitate to comment below if have other questions. Have a great day.

Did you find an answer? I'm having the same problem...

We haven't received any reports about projects, ErikaG.

If you haven't tried the solution provided by my colleagues above, I'd suggest giving it a try.

If you're still unable to see the Profit Margin and Job Costing in Projects, it would be best if we can take a closer look at your account. An agent will help us identify this issue. Here's how to contact us:

1. From the Help tab, click Contact Us.
2. Enter I'm unable to see the Profit Margin and Job Costing in Projects as your keyword.
3. Click Let's talk.
4. Select either Start Messaging or Get a callback from us.

Once everything's fine, you can browse these articles when managing your income and expenses:

• Manage your income and expenses
• Projects FAQ

Don't hesitate to get back to me if you still need my help. Stay safe!