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mark-crane-alum-
Level 1

QB online P&L does not include wage expense detail imported from QB desktop after 2nd import, it did show after 1st import

I migrated to QB online last month from QB Desktop 2017 (via Desktop 2021).  I have since found that the historical wage expense migrated for the period prior to the migration does is not reflected in the P&L reporting.  Only the most recent entered after migration is reflected.  The wage transactions are in the expense account registers but not reflected in the P&L report.

 

The puzzle is these same wage expenses where included in my test import in October.  But for some reason it does not show for the production import.  ARGH  Same import process for both.

 

The problem does not present in the source data in QB Desktop 2021.

 

Payroll is entered manually as the business utilizes ADP and not Quickbooks/Intuit.

 

The business is already live so redoing the data migration would require reentry of business data since the go live.

 

3 Comments 3
Archie_B
QuickBooks Team

QB online P&L does not include wage expense detail imported from QB desktop after 2nd import, it did show after 1st import

Thank you for posting here in the Community, mark-crane-alum-.

 

I'd like to share some insights about migrating from QuickBooks Desktop to QuickBooks Online.

 

Upon switching from QuickBooks Desktop to QuickBooks Online, you may transfer and convert as much information from your company file without having to re-enter it manually. However, there are some pieces of data that won’t convert or transfer automatically to the online version.

 

Here's an article for more information and what to expect with migration process: What to expect when you switch from QuickBooks Desktop to QuickBooks Online.

 

I'm also adding this link to guide you after converting from QuickBooks Desktop to QuickBooks Online.

 

Let us know if you still have questions or clarifications about it. Have nice weekend!

mark-crane-alum-
Level 1

QB online P&L does not include wage expense detail imported from QB desktop after 2nd import, it did show after 1st import

Thank you for the reply.  A few observations....

  • the problem did not present the first time this same data was migrated from Desktop
  • the the expense accounts and their detail transactions are there

but are not presenting in the P&L after this 2nd migration.

 

It seems more of a reporting roll up issue than a migration issue given the above observations.

JenoP
Moderator

QB online P&L does not include wage expense detail imported from QB desktop after 2nd import, it did show after 1st import

Thanks for getting back here and sharing your observation with us, mark-crane-alum.

 

Most of time, missing data data when reports are caused by incorrect date in the Report period or accounting method selected (cash or accrual).

 

Make sure to go to the Report period section and check if the date is correct. Then, proceed to the Accounting method section and make sure it has the right one. They're both located in the upper-part of the report. 

 

In case the issue remains, we'd want to take a closer look at this to determine why the expense accounts are not showing in your P and L report. 

 

To do that, please contact our chat or phone support team, They can do a screen share with you to investigate and gather more data to get to the bottom of this. Here's how: 

 

  1. Click the Help menu in the upper-right hand corner of your QBO account.
  2. Type in "Talk to a human" in the chatbox, then press Enter.
  3. Select Get help from a human.
  4. Click Chat with us or Have us call you.

 

In the meantime, let me share these articles for extra references when running reports in QBO:

 

 

You can send us more questions if you need anything else. We'll make sure that everything is working fine for you. 

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