QBO starting balance for reconciliation is off from past months. Undid the past reconcilied months and starting balance is even farther of.

I recognize the effort you've put into ensuring that the register aligns with the bank statements, including all monthly balances, @Andy2024. Addressing discrepancies in the beginning balance during the reconciliation process requires careful attention. Your dedication to adjusting past reconciliations demonstrates a strong commitment to resolution. We are here to support you in finding a solution.

Initially, it's unusual for amounts to stay the same while being reclassified from Expense to Transfer between accounts in QuickBooks Online. To address this, begin by verifying transaction classifications. You need to ensure all transfers between your bank and PayPal accounts are accurately labeled as transfers in both accounts. Carefully review each transaction to ensure accuracy.

Furthermore, I suggest accessing your QBO account through other supported browsers or a private browsing window. This issue often arises from excessive cache buildup in your browser, which leads to unexpected behavior. Using a private window can enhance the program's performance by preventing interference from extensions, plugins, or cookies. Here's how you can do it:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Microsoft Edge: press Ctrl + Shift + N
• Safari: press Command + Shift + N

Once resolved, please return to your regular browser to clear its cache or utilize another supported one.

Additionally, check the audit log to see if QBO automatically updated the transactions. As audit log provides a comprehensive record of all transaction changes, showing who made each change and whether the system or a user initiated the update, thus helping to determine if the reclassification from Expense to Transfer was done automatically or manually. Let me guide you on how:

1. Go to the gear icon and select Audit log.
2. Choose Filter.
3. Utilize the options in the Filter panel to select the relevant User, Date, or Events filter to refine the results.
4. Click Apply.

If the issue persists, I recommend contacting our QuickBooks Support Team. They possess advanced tools to investigate the matter further and can include your case in ongoing investigations, ensuring you receive updates when a resolution is available.

Additionally, here's a guide on ensuring your QuickBooks accounts match your real-life bank statements: 

• Reconcile workflow.
• Learn how to review your beginning balance and look for issues for accounts you haven't reconciled b...
• Enter and manage opening balances in QuickBooks Online.

We value your peace of mind and are dedicated to offering the support needed to ensure the smooth management of your QuickBooks Online transactions. If you have any additional questions, please feel free to reach out. Your success is our top priority, @Andy2024.