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BFoxSLF
Level 3

Remove late fees for Specific vendor or Product/Service

Much like the title says, I am looking for a way to disable the late fee for one specific vendor or one specific Product/Service? We do an intercompany transfer and I want to avoid a late fee automatically adding on to the bill. Does anyone have any info on this? I gave it a google and it came back with old information, or information that was not helpful. The specific version of QBO Advanced. 

 

Thanks!

Solved
Best answer February 20, 2024

Best Answers
BFoxSLF
Level 3

Remove late fees for Specific vendor or Product/Service

Solution found. I must not have had permission to access the late fee in customer dashboard.

View solution in original post

3 Comments 3
BFoxSLF
Level 3

Remove late fees for Specific vendor or Product/Service

Additional information.

 

I found a video from 2020 and in this video the woman shows a customer dashboard, and that dashboard shows a late fee option within the specific customer. Mine does not have that option.

BFoxSLF
Level 3

Remove late fees for Specific vendor or Product/Service

Solution found. I must not have had permission to access the late fee in customer dashboard.

JessT
Moderator

Remove late fees for Specific vendor or Product/Service

Hi BFoxSLF,

 

Thank you for updating us about the solution you found. Feel free to go back to the Community if you have other concerns. Have a good one!

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