Removing Address From Invoice (Not Working)

Thank you for bringing this to our attention, @mjp389.

I can help you remove your business address quickly and easily. Let me guide you through the steps.

Follow these steps: 

1. Go to the Gear icon. 
2. Under Company, select Custom form styles.
3. Select Edit and select Content.
4. Click the upper box of the email.
5. Select +Address, and then untick the box for the address.
6. Select Done.

Let me share these articles that can help you manage your account:

• Add, customize, or remove logos on sales forms
• Add custom fields to sales forms and purchase orders in QuickBooks Online
• Customize invoices, estimates, and sales receipts in QuickBooks Online

I'll be here if you still have questions about your custom form styles template. Have a great day and take care!

Does this wok in QB Self-Employed? I can't seem to find that anywhere

Yes, it does work in QuickBooks Self-Employed. You can remove the address from the invoice. I'd be glad to walk you through the steps to achieve this.

You can do it both in old or new invoices, removing the address. I'll attach screenshots with the steps for better reference:

1. Go to the Invoices menu and select any invoices.

2. Click the Edit work info hyperlink. 

3. Erase the address and hit Save. 


 

4. Click the Preview tab on the bottom left and check the address.

Feel free to click this on how to personalize sales form: Create and customize invoices in QuickBooks Self-Employed.

You can always leave a comment below if you have follow-up questions about customizing your invoices. I'm continuously here to assist you. Take care!

Unfortunately I've tried this exact method several times before I even posted this question and it doesn't completely remove my address. It get removed from the top of the actual invoice, but when the email gets sent to the client, the address still shows up on the bottom of the email. 

Thanks for following up with the Community, mjp389. I appreciate your detailed information and screenshot.
 

I can certainly understand how an ability to customize the formatting of your invoice emails could be useful and have submitted a suggestion about it as of today.
 

You can also submit your own feature requests while signed in.
 

Here's how:

1. In the left navigation bar, go to Invoices.
2. Click an invoice's Pencil () icon.
3. Use your Feedback option.
4. Enter any feature requests/feedback in the What did you think? text box.
5. If necessary, you can attach an image file.
6. Hit Next.
7. Enter your email address.
8. Select Done.
   
   

Your feedback's definitely valuable to Intuit. It will be reviewed by our Product Development team and considered in future updates. You can stay up-to-date with the latest news about your product by reviewing Intuit's Product Updates webpage.
 

For the time being, you can customize your PDF view of invoices.
 

If there's any questions, I'm just a post away. Have an awesome Thursday!

Has a solution been given for this?  My address is still being shown at the bottom of my emails.  Thanks.

Hello there, Lexin.

I understand how important privacy is for everyone. Currently, the feature to customize invoices in QuickBooks Self-Employed isn't available. However, I have a workaround that can help you achieve this.

You can update your customer's email address information in QuickBooks Online and use your email address instead. Then, when you send the invoice to your email, you can forward it to your customer's email. While forwarding the invoice email, you can edit it, and then remove the address section to achieve your privacy needs.

Additionally, you can also consider exporting your transactions and getting reports to review your business's financial status in QuickBooks Self-Employed.

Feel free to comment below for additional questions about customizing invoices in QuickBooks Self-Employed. We're always here to help. Have a great day!