Sales receipt window does not save customers address changes

I can help you achieve your goal for today, wolfme.

In QuickBooks Online (QBO), you have the option to enable the automation settings that allows the system to prefill the information that were previously entered on your transactions like sales receipts.

Here's how:

1. Go to the Gear icon.
2. Click Account and settings.
3. Go to the Advanced menu.
4. From the Automation section, enable the option "Pre-fill forms with previously entered content".
   
5. Click Save, then Done.

There you have it. You might also find this article helpful about customizing sales templates: How to customize invoices, estimates, and sales receipts.

Be sure to drop me a reply ,if you have additional questions. I'd be more than happy to help. Stay safe and have a good one.

Ok, I'm not trying to be rude but did you read my question? 

I want to be able to edit the ADDRESS on a sales receipt and have that saved as the customers updated address. I have tried the setting you mentioned. It was off before and my addresses were already pre-filling. So I have no idea what information this setting would pre-fill but it does noting the save changes made to a customer's address when changed on a sales receipt and saved. When I change it on the sales receipt it should auto change the permanent address or at least ask if I want to change the permanent one.

Again: I want changes to the address on the sales receipt to be permanent. 

I appreciate you for clarifying things, wolfme.

Changing the address from the sales receipt will not automatically generate your customer's information. Thus, it'll not be saved as a permanent. The address field on the sales receipt is a flexible way to modify the details when creating a transaction. What we can do is change the address from the Customer information window. Here's how:

1. Go to the Sales menu on the left pane, then Customers.
2. In the Customer display name field, enter what you want to display for the customer.
3. Change the address and enter any other important customer info.

Then, I suggest sending your suggestion straight to our developers. They are working on other features and might consider this idea in the next release.

1. Log in to your QuickBooks Online account.
2. Click the Gear icon in the upper-right and click Feedback.
3. Enter the details on what feature you'll want to suggest.
4. Click Next.

We can always check these articles to learn more about managing sales transactions in QuickBooks Online:

• Invoices and payments
• Sales and customers

If you have more questions in the future while doing QuickBooks tasks, especially tracking details from your customers, please post them here. The Community and I are always here to help you as soon as possible.

I appreciate your reading my question and understanding and clarifying there is no way to make permanent address changes through a sales receipt window. 

With the way we used QBD the "Customer Database" window almost never gets opened because all those changes get saved right off sales receipts and invoices. Now as I start using QBO I will be forced to take additional time and steps to edit customer info off the main database for something that should be savable off invoices and sales receipts. 

I have sent the feedback in but I am also realistic knowing how much of those kind of suggestions actually get looked at. I had issues with QBD on settings that didn't even work and was told it was something they were actively working on fixing. However, 3 years later I've moved to QBO and it still was never fixed. So if QB developers cannot fix things they say they are working on in 3 years I have no expectation they will even look at suggestions for basic features that should be there from the beginning. 

Also I know you guys like to mark your own answers as the solution. I would clearly state that I do not accept any of these as the "solution" they are only explanations that my basic requests is not possible.