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NAT481
Level 1

SENDING REPORTS FORM QB-MY PAWWORD TO SEND REPORTS NO LONGER WORKS DUE TO GOOGLE REQUIRING A SECOND VERIFICATION HELP

CAN NO LONGER SEND REPORTS BECASUE PAAWOPRD NO T WORKING  IT HAS WORKED FOR LAST 3 MONTHS

3 Comments 3
Tori B
QuickBooks Team

SENDING REPORTS FORM QB-MY PAWWORD TO SEND REPORTS NO LONGER WORKS DUE TO GOOGLE REQUIRING A SECOND VERIFICATION HELP

Good evening, @NAT481.

 

Thanks for taking the time to reach out to the Community for support. 

 

To clarify, are you referring to sending schedule reports? Can you email any other forms out, such as an invoice? If you're running into the same issue sending other forms as you are with reports, let try some basic troubleshooting steps. 

 

If you haven't already, update QuickBooks to the latest release. Then email a test report to yourself. 

 

If you're still getting an error message, let's check your email settings. Here's how: 

 

  1. Follow the steps to enable access for less secure apps.
  2. You can also set access preferences for specific apps, like QuickBooks.
  3. Go back into QuickBooks and email yourself a test transaction.

Also, let's go ahead and turn off the 2-Step Verification feature for your Gmail account.

 

For additional details about troubleshooting email errors in QuickBooks Desktop check out Fix webmail password issues in QuickBooks Desktop.

 

Additionally, you can take a look at Set up and modify Scheduled Reports for further information about the email requirements.

 

Please let me know if you have any questions or concerns. I'll be sure to keep an eye out for your reply and look forward to chatting with you soon. Take care! 

assignedusername
Level 2

SENDING REPORTS FORM QB-MY PAWWORD TO SEND REPORTS NO LONGER WORKS DUE TO GOOGLE REQUIRING A SECOND VERIFICATION HELP

Turning off 2 step verification worked for me but is a temporary fix as Google is moving to require it for all personal accounts. Will there be a permanent fix for this that doesn't require turning it off?

assignedusername
Level 2

SENDING REPORTS FORM QB-MY PAWWORD TO SEND REPORTS NO LONGER WORKS DUE TO GOOGLE REQUIRING A SECOND VERIFICATION HELP

I had the same problem with emailing out paystubs. Google is rolling out requiring us to have 2 step verification so I had turned it on. Turning it off allowed me to email again, but with Google's intent to make this a requirement there will need to be a permanent fix that takes that into account once we can no longer turn it off.

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