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ddkoehn
Level 1

Should the check register reflect checks written? They usually do but have stopped recording.

recorded checks in January until the 24th.  Since then have not recorded checks written.
1 Comment 1
Kevin_C
QuickBooks Team

Should the check register reflect checks written? They usually do but have stopped recording.

Yes, your written checks should reflect in the correct check register accordingly, @ddkoehn.

 

If you mean your written checks for vendors or contractors, there are several reasons why those checks won't show up in your register. I'm here to share some scenarios and steps on how you can see and correct this. 

 

One possible reason is that you or another user of your company accidentally deleted those check transactions. To check it, let's run the Audit Log report in QuickBooks. It will give you a comprehensive view of all account activity, allowing you to easily monitor sign-ins, modifications, and updates to customer, vendor, employee, and list elements. Follow the steps below to proceed:

 

  1. Go to the Gear icon and select Audit Log.
  2. Use the fields on the Filter panel to trim down the information in the report and focus it more on the changes made to the accounts.
  3. To narrow down the information, set a filter based on the date range. Selecting either this month or the previous week will only show the changes made on those dates.
  4. Select Deleted/Voided transactions in the drop-down list for Events.
    audit.PNG

 

If the transactions aren't deleted, another reason is that your check register is filtered to show selected transactions. You'll want to change the filter options in the account history. Here's how:

 

  1. Go to the Gear icon, then click the Chart of Accounts.
  2. Find and select the check register by clicking the View register link.
  3. Click the Funnel icon, then change or review the filters.
  4. You can also check the DATE, Ref No., or Type columns to sort the transactions from newest to oldest or oldest to latest.
    filter.PNG

 

Finally, you'll also want to double-check if those check entries might've been recorded under a different account. You can navigate to your vendor's profile to locate their written checks and click it to open. From the check transaction, see if you have selected the correct Bank Account so it will be posted in that check register.

Bank account.PNG

 

If the issue persists after performing the suggestions above, I suggest running a report to locate missing checks in your account register. Here's an article that walks you through the process: Generate a Missing Checks report in QuickBooks Online.

 

However, please provide additional details if this isn't the case and you mean something else with the written checks.

 

I've got you covered if you have other questions regarding missing written checks in your account register in QBO. I want to ensure this gets resolved for you. Have a good day ahead!

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