cancel
Showing results for 
Search instead for 
Did you mean: 
austin.aquina
Level 1

The sub-product/service drop-down box for adding inventory is not showing up. Is there something in settings that I am missing?

 
6 Comments 6
Rustler
Level 15

The sub-product/service drop-down box for adding inventory is not showing up. Is there something in settings that I am missing?

Inventory in QBO does not have sub-products, though you can create a category in the listing and then make it a sub of that category.

 

Since each item is unique in QB, there is really no reason for a sub product

austin.aquina
Level 1

The sub-product/service drop-down box for adding inventory is not showing up. Is there something in settings that I am missing?

The picture posted has it show with the sub-product on QBO. Has this drop down been taken out?

Jen_D
Moderator

The sub-product/service drop-down box for adding inventory is not showing up. Is there something in settings that I am missing?

That's right, @austin.aquina,

 

Sub-products were replaced by Categories. We use this to keep track of company sales and help organize reporting. If you have a sub-item, you will need to manually add them separately into QuickBooks to accurately account for your inventory quantity and cost.

 

Here are the steps:

  1. Go to Sales, then Products and Services.
  2. Tap New or Add a product or service.
  3. Select an item type like for example. Inventory.
  4. Add all the product details lik name, SKU, or category for what you're tracking, then hit Save and close.

See these guides for more information about adding products and services in QBO:

This forum is always open if you have other QuickBooks related concerns. I'm also here to assist you further. Just message or mention me in your posts. Have a safe week ahead!

nikki2
Level 2

The sub-product/service drop-down box for adding inventory is not showing up. Is there something in settings that I am missing?

Austin, I am having this exact problem since January 12th. Did they ever provide a solution for you?  I am not able to access the drop down box yet the subproduct box is checked. So frustrating, I have to refresh and redo every single entry to get it to work.

nikki2
Level 2

The sub-product/service drop-down box for adding inventory is not showing up. Is there something in settings that I am missing?

Mine does not say category, it still says sub-product with a drop down box. Maybe the roll out of this 'new' feature is why mine is not working?

9130 3576 5779 5176
Level 1

The sub-product/service drop-down box for adding inventory is not showing up. Is there something in settings that I am missing?

they must have removed it then because it shows on pictures on quickbooks online from the past

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us