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January 18, 2019
Question

This does not work:In the Choose a vendor drop-down, select the desired vendor. If an item has a Preferred Vendor, this is automatically filled on the Purchase Order.

  • January 18, 2019
  • 5 replies
  • 25 views
Preferred Vendor in not filled in.
Using QBO plus

5 replies

Moderator
January 19, 2019

Hello milespotter,

 

Please know that the pre-fill function only works when you reorder an item on the Products and Services page. Let me guide you how.

  1. From the left menu select Sales, then choose Products and Services.
  2. Look for the product you want to reorder.
  3. In the Action column, select the Edit drop-down and choose Reorder.
  4. A Purchase Order window pops up which contains your vendor and item information. Enter the other necessary information.
  5. Select Save and close.

You can view the screenshot below for your reference.

Feel free to read this article for your reference: How to Add a Preferred Vendor and Create a Purchase Order Using that Preferred Vendor.

 

Please let us know if you have any other concerns. Have a great day!

January 20, 2022

This does not work for me either.  I followed your prompts and verified there is a preferred vendor.  It does not autopopulate.

Level 9
August 14, 2023

This does not work for me either. Tried the latest version of Safari (v16.5) and Google Chrome (Version 115.0.5790.170) on my MacBook Pro 14" M1. I cleared the caches as you described and tried it using a bunch of different inventory items and it just never works.


Thank you for visiting the QuickBooks Community, pra9ma. I appreciate you for performing some steps to fix your concern. Please know that the issue with the re-order inventory doesn't prefill the preferred vendor on purchase orders is currently identified as an ongoing problem. Let me point you to our support to assist you further.

 

I suggest contacting our QuickBooks Online Support Team so they can add you to our notification list. This will help our engineers determine the number of affected users. You'll also receive updates through email once the issue is resolved.

 

Here's how:

 

  1. Open your QuickBooks Account.
  2. At the top right, click the Help icon.
  3. Choose the Assistant section.
  4. Type your concern in the Type something field.
  5. Click Talk to a human.

 

You may also choose the Search tab and click the Contact Us tab. You'll then be routed into the What can we help you with? page. Then, select how you want to contact them and fill in the information.

 

Lastly, refer to this article if you need steps in running a report in QuickBooks that'll help you see all the open purchase orders: Create and send purchase orders in QuickBooks Online.

 

Please don't hesitate to leave a comment below if you still have concerns related to QuickBooks. I'm always around to help, pra9ma. Have a great day!