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You didn't read what she said or there is no other resolutions? Copy and paste is not helped.
'To provide an appropriate resolution, may I kindly ask if you're using an integrated app? This could be why the system generated a monthly invoice for your client. "
The "Added by System Administrator" and "Indirect edit by System" have caused a lot of grief over the last two months. It has posted intuit payment and fees to the wrong bank accounts and has thrown the balance off and remain uncleared. I have had to go by the Bank statements to ensure they are erroneous and have to manually delete them.
I would really like to keep this from happening again. It has caused me a lot of grief.
Is there anyone who can advise me on hos to fix this?
Hi there, @TSPI.
I understand how challenging it is to encounter random audits in your QuickBooks Online. Rest assured, I'm here to assist you in handling this. You'll need to turn off the Automatically Apply Credits feature so that any credits available will not automatically apply to your customers' open invoices and avoid the system triggering the System Administration event.
Here's how:
There are also several factors why you're seeing other transactions added by System Administration in your audit log:
Additionally, you can also consider running a report to review your transactions made and identify which are legitimate.
You're always welcome to post here in the community if you have additional concerns related to audit logs. I'd be glad to assist you at any time.
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