When I print my invoices the invoice number does not show up on the printed invoice. Why?

Hello there, kolb-scott.

It's possible that the Form name option is not selected in the invoice template. Let's check it out by following these steps:

1. Click the Gear icon located in the upper right-hand corner.
2. Under Your Company, click Custom Form Styles.
3. Click the Edit link of the default invoice template.
4. Click the Content tab, and click the header part of the invoice to expand more options.
5. Under Form, check the Form Numbers box.
6. Click Done.

Then, try printing your invoice and check if the invoice number shows up.

Please let me know if you have additional questions or other concerns about QuickBooks. Thanks.

I'm having the same issue with my statements and a new invoice template I've down loaded.  The response above did not help me, I'm using Quickbooks Desktop Pro 2018.  In the invoice, when I'm looking at it on the screen, I can see the Project Number, but it's not there when I go to email it.  And I've never had the Project number show up on the screen ,or print ,when I'm working with my Statements.  Help!?  I've been trying to fix this for years, seems like there is never enough time.

Correction: The question should have said "when I print my invoices the Project number does not show up on the printed invoice."

Thanks for joining into this thread, @Survey2010.

I'm here to help share some steps on how you can print the Project number on your invoices in QuickBooks Desktop. 

At this time, being able to enter or print the Project information on your invoices is currently unavailable in QuickBooks Desktop. However, I can share with you a workaround that can help you achieve your goal. 

You may use the Ship To section on your invoice to hold your Projects' information. You can do this by editing your jobs information and customizing your template.

Let me guide you how:

1. Click on Customer at the top menu bar.
2. Choose a current Job from the Customers & Job list.
3. You can Edit the Job by double-clicking it.
4. On the Address Info tab, check if there is any information under the Ship To section. If there's isn't you can Add New.
5. If you click on Add New, you can enter the Job Details in this section. (Please see the sample screenshots below)
6. Be sure to check the option for the default shipping address, and click the OK button to save the information.  

Once done, You can now start editing your invoice template.

To do that:

1. Click on List at the top menu bar.
2. Select on Templates.
3. Select on the Templates that you wanted to use.
4. Click on the Additional Customization.
5. On the Header tab, put a check-mark on the Ship To section and change the Title to Project Information.
6. Click on OK to save changes.

From there, you can now enter and print the project information on your invoices. 

Also, here are some articles that you can check out about customizing templates in QuickBooks Desktop for your future reference:

• Use and customize form templates.
• Customize email templates in QuickBooks.

On the other hand, I want to ensure that you'll be updated to the most recent product improvements that would be beneficial for you and your business. I'd encourage you to visit the What's New section on your QuickBooks to check out our updates.

You can access it by clicking on the Help menu, hit on New Features and select What's New.

This information should help you print your project number on invoices.

Please let me know if you have any other questions about QuickBooks by leaving a reply below. I'll be around to help you out. Have a great day ahead.

Thank you for your help.  I can see where this would work if I had no other choice.  But our Project numbers do show up on my other invoices.  These were set up before I came to work here, (15 years ago), so I've never had a reason to question how or why, but I've just uploaded a new email invoice and the project number is there on the screen, but not there when I print it.  The project number has never printed when I do my monthly statements either and I've never made the time to figure it out.  I feel there is a box somewhere that needs to be checked, I just have not found it. So, there must be a way to see project numbers, just as I can see my customer message at the bottom of each invoice.  I do not know how the customer message appears there, but it does?  Any new thoughts?

Hello there, @Survey2010.

I appreciate you for getting back to us and providing more insights. Allow me to help share additional information about adding the project number in your printed invoice. 

Since you can see the project number when you create invoices in QuickBooks, it's possible that on the invoice template the Print checkbox isn't selected. You can mark this field to appear on the printed form.

Let me show you how: 

1. From the top menu, select Lists.
2. Choose Templates.
3. Find and double-click the invoice template you're using.
4. Click Additional Customization.
5. Find the field name under the Header or Columns tab.
6. Once you found it, select the Print checkbox.
7. Click the Print Preview button to see if the Project Number field appears.
8. Close the Print Preview window.
9. Click OK.

The following article contains more details about form templates in QuickBooks: Use and customize form templates.

That should take care of it. I believe that you'll be able to print your invoices with the project number in just a few clicks.

Keep me posted once you've tried the steps above. I'm just a post away if you have any other questions with QuickBooks. I'll be happy to help you further. 

If you can see in the file I uploaded a picture of my template.  I understand what you mean by checking the box for "print".  Project already has a check by it for print.  And that just seems to be for the column header, the actual word "Project".  I have no idea which "box" would indicate the actually clients project number?  Any thoughts would be welcomed.

Unfortunately I was not able to upload my screen shot.  But I think you get the idea from my post.

Thank you, I really do appreciate your help, but, will this show my clients actual project number, (example: 150115), or will it simple say "Project Number"?

I think even I have forgotten the original question.  I know that I have to manually type in the Project number, and I do, but it's not showing up on the PDF email invoice that I send the client.

Sending good vibes to you, Survey2010.

Allow me to take over and help you show the project number when sending a PDF email to your client.

In order to show the project number when sending invoices via PDF file, you will first need to make sure that the "Print" option in the template settings is selected.

After that, you can save a PDF sample invoice to check the customize field for project number is there.

This article is a good reference: Troubleshoot PDF and Print problems with QuickBooks Desktop.

Fill me in if you still need more help in printing PDF invoice with project number. I'll be around to help.