Why are all of my checks and expenses auto switching to one Vendor?

This is not the impression we want you to experience, @jkbryant_79.

I know how significant that your expenses and checks be in the correct vendor. That being said, let me share some troubleshooting steps to resolve this unexpected behavior. 

There are times that the browser is full of frequently accessed page resources, which causes some errors or unusual responses. To isolate if this is a browsing issue, let's start accessing your account using a private browser. 

You can use either of these shortcut keys:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If it works successfully, you'd want to clear your regular browser's cache to prevent any unexpected behavior. Also, you can use other compatible browsers in QBO.

Additionally, I'll be sharing these great articles you can use to handle expenses and checks in QuickBooks Online:

• Create and record checks.
• Enter and manage expenses.

Please fill me in if you encounter other concerns with vendor transactions in QuickBooks. I'll be happy to lend a helping hand. Keep safe and take care!

Hi, @jkbryant_79.

Hope you’re doing great. I wanted to see how everything is going about the checks and expense concern you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!

I am having the same nightmare, and there is no excuse for QBO not to work, regardless of which browser I use.  I made ONE correction to an expense and ALL of the subsequent ones changed to that vendor.  What used to take me an hour to reconcile on QB Desktop has now taken me 2 DAYS.  Please give me a better solution than changing browsers.  There is something being triggered to do this.  I need an easy fix or I have to head back to desktop.  I cannot waste this much time and effort every month.

This isn't the kind of impression that we'd like you to have, @Linda RT.

I want to make sure this issue is taken care of, and I'd like to redirect you to the best support group available to get this addressed right away.

When you experience weird things while using QuickBooks Online (QBO), like what you've encountered, the troubleshooting steps shared by my colleague above are the best way to resolve it. If you haven't yet, I suggest doing it so.

However, if it isn't working, I recommend contacting our QuickBooks Support Team. This way, they can further check on this matter and provide in-depth troubleshooting steps to get this fixed. They can also create an investigation ticket if other users are experiencing the same. To reach them, you can follow the steps below:

1. Sign in to your QBO account.
2. Click the Help button.
3. In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
4. Select Contact Us.

You might want to run a report that shows all money paid to a vendor for the year. You can run the Transaction List by Date report.

Our doors are always open to help you again if you have any other concerns or follow-up questions about modifying vendor transactions. I'm still open to your replies, @Linda RT.