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midatlantictemp3
Level 2

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

 
Solved
Best answer November 27, 2019

Best Answers
Mark_R
QuickBooks Team

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

Hi there, @midatlantictemp3.

 

The reason why you can't reassign projects to different customers is that QuickBooks wants to keep track of those transactions. As of this time, you can consider creating a new project and entering the existing transactions manually as you've mentioned above.

 

I know how useful for you to have this option to work with QuickBooks seamlessly. But I want to let you know that your voice matters and I'm submitting this feedback to our product engineers for consideration.

 

For now, you can visit our blog site so you'll be able to get the latest news about QuickBooks and what our Product Care Team is working on. 

 

Also, you might want to read this article to know more about projects:  Projects FAQ.

 

Please feel free to post any questions you have below. The Community team and I are always here to help out.

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24 Comments 24
Mark_R
QuickBooks Team

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

Hi there, @midatlantictemp3.

 

The reason why you can't reassign projects to different customers is that QuickBooks wants to keep track of those transactions. As of this time, you can consider creating a new project and entering the existing transactions manually as you've mentioned above.

 

I know how useful for you to have this option to work with QuickBooks seamlessly. But I want to let you know that your voice matters and I'm submitting this feedback to our product engineers for consideration.

 

For now, you can visit our blog site so you'll be able to get the latest news about QuickBooks and what our Product Care Team is working on. 

 

Also, you might want to read this article to know more about projects:  Projects FAQ.

 

Please feel free to post any questions you have below. The Community team and I are always here to help out.

xii799
Level 1

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

Thank you and plus one. Having a feature where projects are reassigned to different customers would be very useful because in our business we have several use cases where project reassignment is likely, and it's not feasible to recreate transactions manually. 

MikiD
QuickBooks Team

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

Thanks for sharing your thoughts about the feature to reassign projects, xii799.

 

I'm glad to take note of this preference and pass it over to our developers for future updates. Like you, i'm also hoping to see this in our upcoming releases, 

 

Right now, you might want to bookmark this link: The QuickBooks Blog. This is where we post our latest product changes and news. Also, learn more about other things you can do with the current Project in QBO. 

 

Don't hesitate to drop by again if you'd like to ask or share anything about QuickBooks. Happy holidays!

AAAZZZ2020
Level 1

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

Hi 

I am an accountant , I have plenty of clients (more than 30 travel agencies) have the very strong urge to add different customers to one project. Would you please develop this feature in the future? Thanks!

Jovychris_A
Moderator

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

Thank you for sharing your idea about enhancing your QuickBooks Online experience as well as for the benefit of other users, @AAAZZZ2020.
 

The best I can do right now is to submit this suggestion to our Engineering Team. There they can test the benefit of the feature before the product implementation.
 

You can visit our blog to stay current with our features and product updates: The QuickBooks Blog.
 

Thank you so much for choosing QuickBooks Online, @AAAZZZ2020, and more power to your business!

Caitlin-S
Level 1

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

Is there any update on being able to reassign the customer for an existing project? I have a QBO file that needs clean up from the way the previous bookkeeper set up the projects functionality. There are about 57 projects with a lot of transactions under each project. Not practical at all to have to recreate each project and edit each transaction.

Maybelle_S
QuickBooks Team

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

Thank you for posting here in the Intuit Community @Caitlin-S.

 

I know how important it is for you to have this feature available in QuickBooks. As of the moment, our developers haven't released an official statement on when this is going to be live in the program.

 

Rest assured, they are closely working on making QuickBooks a better avenue for your success. I'll personally submit a follow-up request to our engineers letting them know you wanted this feature.

 

Once our engineers roll out new enhancements in QBO, you will be notified through in-product ads and email. What's good about QuickBooks is the accessibility to new features without downloading them manually.

 

To stay on top of the latest news and updates, including what our developers are currently working on, check out our QuickBooks Blog site.

 

Feel free to visit us again if you have other questions with QuickBooks. Your success matters. Have a lovely day!

 

 

 

 

 

DiRode
Level 2

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

I have the same issue and would like this functionality ASAP.

Thank you!

kentekin
Level 1

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

I also have the same issue, and it would greatly benefit me having this feature.

JCBT
Level 1

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

I am experiencing the same. My staff didn't get all the client info when setting up the projects. She set it as "TBD" temporarily. When I received the client info, I couldn't update it other than trying to delete it and create another one, then input all their time sheet back on again.

 

As a small business owner, this is getting very frustrating. Please look into getting this feature asap.

If not, I will have to seek another program that can do the what we are looking for.

ol4
Level 2

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

It's a lot of work to handle manually migrating and project over and it is prone to errors. I'm going to spend 40-60 hours on a mishap trying correct for vast number of projects that were assigned incorrectly each having many transactions across multiple accounts with split charges. Please add this feature in the future. 

oliverconstructioninc
Level 1

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

I also need to be able to do transfer a project to a new client. In the construction industry, we'll start building a home as a spec, then someone will come along and buy it during the building process but I am unable to to transfer it to that new client and it's very inconvenient.

EvergreenJLF
Level 1

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

This feature is needed ASAP.  I

qatarisun
Level 2

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

We DO need this feature, please!

AileneA
QuickBooks Team

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

The Community recognizes feedback and product suggestions to make the program better, qatarisun. 

 

I know the importance of having this kind of feature. As of this moment, we don't have a specific time frame as to when this be implemented. I'll make sure to tap this into our developer's team. Our product engineers will continue to make improvements to the product, and this preference might be available in the future in the best interest of our customers.  

 

In the meantime, you may want to consider visiting our QuickBooks Blog. From there, you can see the future developments and the latest news about QuickBooks and what our Product Care Team is working on.    

 

Let me know if you have additional QuickBooks questions or concerns. The Community team will always here to help. Have a great day ahead!

med-sherpa
Level 1

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

This feature is essential, especially if your costumers consolidate.   for reporting, and strategizing you'd need to  then need manually calculate customer sales and margin, as well as any other standard metrics.

DeannaB
Level 1

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

This original question was posted in November 2019 with the representative saying they would suggest it to developers.  It is now May 2021.  Thanks for all the bells and whistles in the meantime :( but functionality needs to be addressed.  I don't need my "transaction volume" nor do i need the "common issues" screen on the Overview.  I don't need for Quickbooks to suggest Insurance.  What I want is to be able to correct Projects/Jobs entries without manually entering everything.

pivot
Level 1

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

Any update on this?  I have a client that has the same issue.  I believe I'm going to have to manually move all the transactions - no other way, correct?

Mark_R
QuickBooks Team

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

Thank you for joining the thread, @pivot.

 

Yes, you're correct. At this time, you'll have to create a new project and move all the transactions manually.

 

I understand that the option to reassign transactions from a project to a new one can save you a lot of time. However, our product engineers are considering all suggestions based on the number of requests and their impacts before they're rolled out. 

 

For now, you can directly send feedback to our product engineers by going to the Gear icon and selecting Feedback. You can also go to this feedback forum and check if the suggestion is already requested by other QuickBooks users. It's a place where customers' feedback is listed and the recent updates in QuickBooks.

 

Please continue to reach me here in the Community if you need more assistance managing projects in QuickBooks Online. I'll be sure to get back to you.

BGinVA
Level 1

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

Mark,

What is the critical mass of your client base needed to get this change made? As others have noted, this was supposedly being considered two years ago. I would be happy to put out the word.

 

I am relatively new to QBO Projects, but I have fully embraced the functionality and I have spent months transferring hundreds of transactions over to Projects. For those who have done it, re-assigning invoices and payments from one customer to another (including a Project) is tricky, tedious and time-consuming.

 

I have loaded up 26 projects, assigned to 4 different customers, and I just learned that 3 of them were erroneously assigned to the wrong customer. I, of course, assumed this would be an easy fix, but, like everyone else on this thread, I have learned otherwise. Given that it will be quicker for me to move all of the transactions...again...rather than wait on a solution from QuickBooks, that's what I am going to need to do. For what it's worth, it will take me about 8-10 hours of un-interrupted work...there are that many transactions. It would have been so much easier to just change the customer in a drop-down menu.

 

Thanks,

Bryan

DiscussDiscuss
Level 1

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

The fact that this is extremely quick and easy with QB desktop makes me wonder what the drawbacks could possibly be for adding this feature to QB Online. Please listen to your customers and make this happen. We've been asking for years, and it seems so simple.

CaitPHG
Level 3

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

I Agree! I need to reassign Projects sometimes and I hate "Making Inactive" or Cancelling, etc. I just want to simply re-assign it. 

GretchenEM
Level 2

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

Please do find a fix.  In my businesses and new owner often takes over a project.  I am unable to transfer ownership of the project in QuickBooks without hours of recreating time charges and this opens a huge opportunity for error when there are years of time charges to move.  

 

It is doubly disappointing to know that the desktop version has this option.  

GretchenEM
Level 2

Why can't we reassign projects to different customers instead of creating a new project and manually migrating existing transactions over?

This has been the cut and paste reply for years, based on previous posts.  Unfortunate.

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