Why did QBO start recording Bills to a different Accounts Payable account on 10/26/2020? How can I fix it?

I've got the steps you'll need on how to fix this, accounting328.

QuickBooks automatically has an Accounts Payable (A/P) and this is not set up per vendor. We need to open the bills and check the Transaction journal to verify the affected accounts. Here's how:

1. From the Expenses tab, select Vendors.
2. Choose the vendor's name.
3. Select the Bill to open the transaction.
4. Click on More and choose Transaction journal.

I've added screenshots for your visual guide:

I've added this article about recommendations on maintaining one A/P to organize your books: How to group Accounts Receivable or Accounts Payable account types.

Please let me know if you have additional questions concerning managing your accounts. I'll be right here to help.

That allows me to see where QB posted but does not allow me to fix it nor does it explain why QB is recording some bills in one Accounts Payable account and sometimes another.  I have changed nothing but this started in October 2020.

Hi accounting328,

Though users are able to create an additional Accounts Payable account, QuickBooks will only use one A/P account when entering bills. In your case, I would recommend contacting our Support team. That way, they can start a screen-sharing session and check to see why some of your bills as posting to a different accounts payable account.

Our Support is open on weekdays from 6 AM to 6 PM PT. Please check out the detailed steps in this article: Contact QuickBooks Online Support.

If you have other questions in mind, feel free to go back to this thread.

Hi, i also having the same problem, last year the system split my payable to trade payable and other payable which before this, all the transaction were put under trade payable,

is your issue have been settled?

I'll add a few details, Zaiha.

In addition to what my colleague stated, once you create a bill, our program creates an Accounts Payable account automatically. It's a default account for all bill transactions.

You can open the transaction journal to check the affected accounts. You can follow the steps GlinetteC provided.

If they're added to different accounts, I suggest reaching out to our customer care support for an agent to take a better look at this. You can open the link JessT shared in his post.

The Community is available 24/7. Feel free to reach out to us anytime. Take care!