Why is Jason Shipp's name on my VA-5 Form? How do I add my name instead as the signature?

I can guide you through the steps in changing your VA-5 Form in QuickBooks Online (QBO), @billing73.

Let‘s go to your Payroll Settings and change the name from there. Here’s how:

1. Sign in to your QBO account.
2. Go to the Gear icon.
3. Select Payroll Settings.
4. Click the Edit pencil icon in the General tax section. 
5. Then change the filing name of your QBO account and click OK. 
6. The name automatically generates in your VA-5 form.

You can also check this article for reference to ensure we comply with the state payroll tax regulations: Virginia Payroll Tax Compliance.

Let me also add share this link that you can use for guidance in filing your payroll taxes online.

I’ll be around if you have other concerns or questions about managing your QBO account. Have a great day ahead!

I'm having the same problem with my federal quarterly tax forms.  Jason Shipp has "signed" them.  I tried the suggestion for VA forms using the Federal Tax files but I didn't find a solution.  Please advise.

Thanks

I can share some updates about this issue, kbn11.

We are working on getting the auto-populates signature removed. In the meantime, you'll want to visit the tax agency's website for a black copy of the payment coupon/s they require. For more info about your agencies, you can click here.  

Let me add this link in case you need ways on how you can pay and file your federal and state payroll taxes. We can do it for you, or you can now opt to pay and file them yourself: Manage automatic tax payments and form filings.

Always know that I'm here anytime you need help. I'm always happy to assist you.

I am also having this problem with 941. I did not give Jason Shipp permission to file my 3Q 941 on 10/27/21, but apparently he did and signed it? How do I remove Jason Shipp's permissions to transmit my returns? 

Hello there, ChatUser.

We are now working on eliminating the auto-populated signature, as noted by my colleague Catherine B. I recommend visiting your tax agency's website if you need a blank copy of the payment coupon(s) they require. For additional information on your tax agency, visit this page: Payroll Tax Compliance Links.

By default, the automated tax payment and form filing feature is turned on. You'll be able to switch off this feature so that you may handle your tax payments and forms filling on your own. I'll show you how.

1. Select the Settings ⚙ icon, then select Payroll Settings.
2. In the Taxes and forms section, click the Edit pencil icon.
3. Uncheck the Automates taxes and forms checkbox if it's turned on.
4. Choose the best option on how you plan on making your tax payments and filings.
5. Once done, hit Save.

Feel free to review this article for more details: Manage automatic tax payments and form filings.

I've included this material for the complete guide if you need more information on filing your payroll taxes and forms: Pay and file payroll taxes and forms in Online Payroll.

Don't hesitate to add details below if you need further assistance with payroll taxes. We're always here to help you.

This is a major problem that QB online is creating and needs to be fixed.  I'm having the same issues as above, have followed the steps, and cannot fix the problem.  "visiting your tax agency's website for a blank copy" is not a solution.  QB will not allow you to turn off the automated tax payment feature during tax season.  What a disaster.  Please fix this bug.