You need to give me my money. This is bullshit for you to hold a deposit for ten days.

Your concern about the hold deposit is understandable, David. I'll guide you to our designated support to promptly resolve this matter.

In the event of a delay or hold on your deposit, we assure you that this does not necessarily indicate any issues with the transaction. Instead, it means that we need to review the payment thoroughly.

You will receive an email containing instructions explaining the reasons behind the hold, including the necessary documents to release the funds.

If you haven't received any email, it's best to call our Payments support. Our experts have the necessary tools to review your account in a secure environment. This way, they can check the root cause of the on-hold funds.

Here's how to reach them:

1. Hover to the Help menu. Press the Search tab.
2. Click Contact Us.
3. Choose the Customer and vendor payments option. 
4. Select Continue, then pick the Chat or Callback option.

Find out why your funds are on hold and learn how to prevent it in the future by visiting these resources:

• Why are my funds on hold?
• Understanding Payment Holds in QuickBooks.

I appreciate your efforts in bringing this matter to our attention. Please let me know how it goes after reaching our support. I'm here if you have any further questions or concerns, David!