Zelle Transfers to my business account showing as retained earnings

Thanks! 

Actually, I am not trying to integrate the 3rd party app in to quickbooks. I went back and tried to figure it out how to map the fields of my 3rd party app and then I got completely lost. Quickbooks is categorizing my expenses and deposits directly from my Bank of America account. It picks out those specific Zelle transfers and decided that those transactions are retained earnings instead of what they actually are, Payments for an item. No way to change it. I have not linked my Zelle account with QB at all. 

Thanks for getting back to us and providing additional details, Dogbreeder2020.

We don't have a control of the transactions that your bank share with us. However, we can categorize the transactions according to your setup.

If the bank transaction is showing as Transfer, we can still categorize it to the correct accounts and Add to your register.

1. In the Banking page, go to the For review section/tab.
2. Click on the Transfer transaction and click on the Categorize radio button.
3. Select the correct Category (account) and other details.
4. Click Add.

If you need to match the bank transaction to the one in QuickBooks Online, you can click the Find match radio button instead.

You can use this link for reference on how you can categorize your bank transactions: Categorize and Match Online Bank Transactions in QuickBooks Online.

If necessary, you can exclude the Transfer transaction so it won't be added to your register by accident. 

Then, enter the transaction manually in QuickBooks Online.

Let us know if you need more help with this. We'll be right here to ensure that you can mange your bank transactions.

OK! That did it! I cant create a rule with that type of transaction because the Zelle deposits in to my account from sales and the Zelle payments out of my account were both going to retained earnings but I was able to sort them all out because they were all recent and I knew what each transaction was from memory. I really appreciate the help!

You need to change the transaction type from transfer to categorize in the expanded view (click on the transaction to expand) and then it will let you put it to income. 

You can also create a bank rule for these and then it will automatically code it for you. Rules can be accessed from the rules tab in the bank feed center.