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My statement opening balance and the opening balance in QB are the same
My statement ending balance and the ending balance in QB are the same
My Statement Payments and Credits total is the same as the QB Payments and Credits.
My statement Charges, Interest and Cash advances total and the Charges and Cash/Advances total in QB are the same.
My Difference will not zero out and it should.
Solved! Go to Solution.
Let's check the discrepancy report to see what's causing this error, Xty214.
If you're able to find the transactions that is the reason of this issue, please go to the Audit Trail Report to see the transaction's history details. Here's an article for a reference: Fix Reconciliation Discrepancies.
Let us know if you have any questions. Thanks!
Go to bed.
Check figures in the morning.
I cannot tell you how many times I “see” a number but it is not correct.
Double check the beginnng and ending balances. Ask someone else to check for you too,
Is it 10k even? If your beginning balance is correct, the ending balance is correct, the total checks/debits equal and deposits equal, it has to equal.
I have accidentally taken the wrong ending balance off of a statement (grabbed a daily balance instead of ending balance. Could that be it?
"hid transactions after ending date and then marked all."
Did you Unhide, to see if there is something that crosses the Ending Date?
And is the difference divisible by 9 without a leftover? That would point to a transposition error.
This is Not a given: "The total checks/debits equal and deposits equal. It has to be equal but it is NOT! HELP!"
I even teach this lesson. In class, we put the Interest earned in the First screen. In the second step, then, bottom left, it does Not include this in the Number of transactions or the Total.
What you must be able to confirm is bottom Right, the Difference is 0. If that is Not 0, you have some more work to do.
And we cannot help without more info.
I worked with a client on an issue like this; we logged into the CC website and pulled a Transaction Listing. There was one transaction that hit at 11:59:59 pm; it wasn't on the statement, but it was affecting the balance.
It isn't always our fault :)
Where you able to figure it out?
I used to have a "0" but for some reason now I'm off. When I go to the reconciliation discrepancy screen there's no transaction to help fix issue. I un-did 2 reconciled months and it keeps telling me I'm off!!!! My deposits and withdrawals match up perfectly but the "difference" is throwing my beginning balance off.
Let's check the discrepancy report to see what's causing this error, Xty214.
If you're able to find the transactions that is the reason of this issue, please go to the Audit Trail Report to see the transaction's history details. Here's an article for a reference: Fix Reconciliation Discrepancies.
Let us know if you have any questions. Thanks!
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