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GalinMcMahon
Level 3
posted
‎November 07, 2022 01:15 PM
last updated ‎November 07, 2022 1:15 PM

Reports automatically reformatting

I am trying to set up and memorize an Unpaid Bills Detail report.  This is used to balance against vendor statements so I need the columns to be as absolutely narrow as possible.  So I set my column width, memorize, and hit print.  But as soon as I hit print, QB automatically reformats my entire report so that it's as wide as the page.  How do I stop if from doing that?  I want my column width exactly as I set it.

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3 Comments 3
Rubielyn_J
QuickBooks Team
QuickBooks Team
‎November 07, 2022 02:43 PM

Reports automatically reformatting

I'm here to help make sure your report column will show exactly how you set them, @GalinMcMahon. 

 

Let's perform some troubleshooting steps to fix this printing issue. Make sure the printer is setup correcrtly. 

 

  1. Turn off the printer, restart your computer, and then turn the printer back on.
  2. Make sure you load the printer paper correctly.
  3. Choose Start, select Control Panel, then double-click Printers and Faxes.
  4. If the printer shows Offline, right-click the printer and select Use Printer Online.
  5. Double-click the printer and if there are print jobs displayed in the queue, select Printer, then Cancel All Documents.
  6. Close the window.
  7. Right-click the printer, select Properties, and then choose Print Test Page.
  8. Note: If the printer is a network printer and the test page doesn't print, network issues could be the cause.

 

If issue persists, please proceed to the next steps in this article: Fix printing issues in QuickBooks Desktop. 

 

Additionally, I'll be sharing these articles to help manage and fix your report issues in QuickBooks Desktop:

 

 

Feel free to comment below if you have further concerns about setting up your report columns in QuickBooks. I'm always around to help. Keep safe!

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GalinMcMahon
Level 3
‎November 07, 2022 02:58 PM

Reports automatically reformatting

I think the forum bots are confused.  This has nothing to do with the printer.  The question in the quickbooks forum is about quickbooks.  Quickbooks is reformatting before sending to the printer.

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JessT
Moderator
Moderator
‎November 07, 2022 04:23 PM

Reports automatically reformatting

Hi GalinMcMahon,

 

We get it that the printed or the file to be printed uses the original format. I would recommend contacting our QuickBooks Support so this will be investigated further.

 

  1. Click on Help and click the Search tab.
  2. Click Contact Us at the bottom.
  3. Enter a summary of your concern and click Continue.
  4. Choose Start a chat or Get a callback.

 

Alternatively, you can export your report to Excel, so you can adjust the column widths, and print without issues.

 

I'm just around if you have other concerns. Have a good one.

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