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DiogoIannaccone
Level 2

Sales Report with negative amount

Hello!

 

Just a couple weeks ago, my reports started appearing as a negative number.

 

For example, when I run a SALES REPORT, the amount shows NEGATIVE.

 

So for example, if a customer bought 20000 USD in products, it will show as -20000 USD, instead of 20000.

 

Any ideas?

 

Before it was normal, as a positive number. I tried multiple types of reports, and all are like that.

5 Comments 5
Kristine Mae
Moderator

Sales Report with negative amount

This can be caused by a corrupted file, DiogoIannaccone. I'll help you fix it.

 

Let's run the Verify/Rebuild utility to detect the data damage. Here's how:

  1. Click File.
  2. Go to Utilities, then choose Verify Data.
  3. If QuickBooks detected no problems, there's no further action needed. If you receive a message, "Your data has lost integrity", the file is damaged. Just continue to Rebuild Data to correct the problem.
  4. When you Rebuild Data, you'll receive a message to back up your company file, just click OK. The utility starts as soon as the back up is finished.
  5. Click OK when you get the message "Rebuild has completed".
  6. Run Verify Data again to check for remaining data damage.

Once done, pull up the sales report again and check the figures. 

 

You can also check this reference on how to fix data damage on your QuickBooks Desktop company file for more information. 

 

Feel free to reach out to us again after trying the recommended steps. We're just around to help you.

DiogoIannaccone
Level 2

Sales Report with negative amount

Unfortunately this did NOT work.

 

All the numbers are correct, but they are negative instead of positive.

DiogoIannaccone
Level 2

Sales Report with negative amount

Let me give you more information.

 

When I run the SALES REPORT, with ALL SALES ITEMS, the amounts are all positive and perfect.

 

But problem with that, it is that it is counting SHIPPING on the sales. My reports must be all SALES ITEMS but not shipping costs.

 

So I go and select MULTIPLE ITEMS, and then amount becomes negative on all.

DiogoIannaccone
Level 2

Sales Report with negative amount

I think I found the solution.

 

I just did NOT select the ITEM GROUPS I recently setup, and quantity is positive.

 

I created ITEM GROUPS, which are my master packs. For example MP800.4, means it is a masterpack of 16 800.4. It is an item group with 16 pcs.

 

When I select MP on the report, I get all negative numbers even though they havent started being sold yet.

 

I deselect them, and quantity is positive.

 

QBsguru
Level 7

Sales Report with negative amount

Chances are you sales items are set up incorrectly.  Please check your items and see if they are pointing to an expense account instead of an income account.  If you buy and sell items, you need to check off the box on item set-up screen that reads "this item is used in assembles or performed by a subcontractor or partner".  This will split your item screen and allow you to choose one account for purchases and another account for sales.  

 

I see this all the time when a customer invoices for an item set to an expense account.

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